Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support laboratory teams by managing helpdesk queries and equipment maintenance.
- Company: Join the UK's top Diagnostic Medical Pathology organization in a dynamic environment.
- Benefits: Gain hands-on experience with potential for growth and development in a supportive team.
- Why this job: Be part of a crucial support system that impacts healthcare positively while enhancing your skills.
- Qualifications: Good organizational skills, attention to detail, and familiarity with Microsoft Office are essential.
- Other info: Ideal for those looking to kickstart their career in facilities management.
The predicted salary is between 30000 - 42000 £ per year.
A fantastic opportunity has arisen for an experienced Facilities Management Help Desk Administration Support to work for the UK\’s leading Diagnostic Medical Pathology organisation, based in Elstree Borehamwood, Hertfordshire. Main duties include: To provide overall assistance to the Laboratory support teams as a central helpdesk Ensuring all queries from Laboratories or Support teams are tracked and prioritised for action Providing training to all new laboratory support staff in standard operating processes Responsive Maintenance for Equipment such as Logging equipment faults and process throughout, Logging confirmation on system for engineer call-out, inform manufacturer of parts used in course of self-repair Arrange for additional spare parts etc to be supplied and following up with Manufacturer with regards to engineer performance counting and checking stock delivered against the delivery note Supporting Laboratory Support Teams in the absence of team members Supporting other facilities as and when they occur To be considered for this hands-on role you must possess: Good organisational skills. Attention to detail is very important. Working in a team or as an individual Ideally FM Help Desk experience Basic Keyboard skills and familiarity with Microsoft Office Suite. Always maintain confidentiality. Working on own initiati…
Facilities Management Help Desk Support employer: Ritz Recruitment
Contact Detail:
Ritz Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Management Help Desk Support
✨Tip Number 1
Familiarize yourself with the specific tools and software commonly used in facilities management help desk roles. This will not only boost your confidence but also demonstrate your proactive approach to potential employers.
✨Tip Number 2
Network with professionals in the facilities management field, especially those who work in diagnostic medical settings. Engaging with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios where you successfully managed queries or issues in a help desk environment. Highlighting your problem-solving skills will make you stand out during the interview.
✨Tip Number 4
Showcase your attention to detail by being meticulous in your follow-ups and communications. This is crucial in facilities management, and demonstrating this trait can set you apart from other candidates.
We think you need these skills to ace Facilities Management Help Desk Support
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight your relevant experience in facilities management and help desk support.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous roles that involved help desk administration or facilities management. Provide specific examples of how you have successfully managed queries and supported teams.
Showcase Your Skills: Make sure to mention your organizational skills, attention to detail, and familiarity with Microsoft Office Suite. If you have experience with logging equipment faults or managing spare parts, include that as well.
Craft a Strong Cover Letter: Write a personalized cover letter that explains why you are a great fit for this role. Discuss your ability to work both independently and as part of a team, and your commitment to maintaining confidentiality.
How to prepare for a job interview at Ritz Recruitment
✨Show Your Organisational Skills
Since the role requires good organisational skills, be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised your workload and ensured that all queries were addressed efficiently.
✨Demonstrate Attention to Detail
Attention to detail is crucial for this position. During the interview, mention instances where your meticulous nature helped prevent errors or improved processes. You could also discuss how you ensure accuracy in logging equipment faults or tracking queries.
✨Familiarity with Help Desk Operations
If you have previous experience in a facilities management help desk role, be ready to share your knowledge of standard operating processes. Discuss how you handled queries, provided training, and supported team members, as this will show your capability to fit into their existing structure.
✨Highlight Teamwork and Independence
This role requires both teamwork and the ability to work independently. Prepare to talk about how you've collaborated with others in a team setting, as well as situations where you took initiative and worked autonomously to solve problems or improve processes.
