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- Tasks: Deliver exceptional front-of-house service and support community events.
- Company: Vibrant property management company focused on creating memorable living experiences.
- Benefits: Competitive pay, flexible hours, and a dynamic work environment.
- Other info: Immediate start available; perfect for students seeking part-time work.
- Why this job: Join a passionate team and make a real difference in residents' lives.
- Qualifications: Customer service experience and strong relationship-building skills.
The predicted salary is between 27360 - 36480 £ per year.
Are you passionate about people, community, and creating unforgettable living experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, this could be the temp opportunity for you!
We're looking for a proactive, enthusiastic, and customer-focused individual to help shape a vibrant, supportive, and welcoming community for the residents.
What You'll DoAs a key member of the onsite team, you'll play a vital role in making the community feel like home. You'll:
- Deliver outstanding front-of-house service, anticipating resident needs and exceeding expectations.
- Build strong relationships with residents and colleagues.
- Support and participate in community events that make the property a memorable place to live.
- Manage administrative tasks including maintenance logging, database updates, tenancy paperwork, and notices.
- Carry out viewings, follow up on enquiries, and support sales and leasing activities to drive occupancy.
- Help with move-ins and move-outs.
- Respond professionally and positively to questions or concerns.
- Assist with rent arrears processes and ensure timely tenant refund handling.
We'd love to hear from you if you:
- Have excellent customer service experience in a front-facing role.
- Are a natural team player with strong relationship-building skills.
- Can work independently and take initiative when needed.
- Communicate clearly and confidently.
- Are organised, detail-driven, and able to juggle multiple priorities.
- Are confident using Microsoft Office and open to learning new systems.
- Bring enthusiasm, flexibility, and a passion for delivering a standout resident experience.
This position is to start immediately so post your CV for consideration!
Property Receptionist in Edinburgh employer: RITZ RECRUITMENT
Contact Detail:
RITZ RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Receptionist in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the property and its community. This will help you connect with the team and show that you're genuinely interested in creating a vibrant living experience.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your proactive approach.
✨Tip Number 3
Show off your organisational skills! Since you'll be juggling multiple tasks, prepare to discuss how you manage your time and priorities. Maybe even bring a planner or digital tool you use to keep everything on track.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your enthusiasm for the role and keep you top of mind.
We think you need these skills to ace Property Receptionist in Edinburgh
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for creating unforgettable living experiences shine through in your application. We want to see how much you care about community and customer service!
Tailor Your CV: Make sure your CV highlights your front-facing customer service experience and relationship-building skills. We love seeing how you've made a difference in previous roles!
Be Clear and Confident: When writing your cover letter, communicate clearly and confidently. We appreciate straightforwardness and want to know why you're the perfect fit for our team.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and get you one step closer to joining our vibrant community.
How to prepare for a job interview at RITZ RECRUITMENT
✨Know the Community
Before your interview, take some time to research the property and its community. Understand what makes it unique and think about how you can contribute to creating that unforgettable living experience for residents.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered outstanding customer service. Think about situations where you anticipated needs or resolved issues effectively, as this will resonate well with the role's focus on resident satisfaction.
✨Demonstrate Team Spirit
Since this role requires strong relationship-building skills, be ready to discuss how you work within a team. Share specific instances where you collaborated with colleagues to achieve a common goal or enhance the community atmosphere.
✨Be Organised and Detail-Driven
Highlight your organisational skills during the interview. Discuss how you manage multiple priorities and keep track of administrative tasks, as these are crucial for the Property Receptionist role. Bring along any relevant documents or examples that showcase your attention to detail.