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- Tasks: Support lettings operations and deliver excellent service to residents.
- Company: Join a dynamic team in a high-quality residential development.
- Benefits: Competitive pay, temporary role with potential for growth.
- Other info: Opportunity to work in a fast-paced environment with a focus on innovation.
- Why this job: Be the key contact for residents and make a real difference.
- Qualifications: Experience in lettings or property sales and strong customer service skills.
The predicted salary is between 27000 - 28000 £ per year.
We are seeking an organised and customer-focused Lettings Administrator to support the day-to-day operations of a high-quality residential development. Acting as a key point of contact for prospective and current residents, you'll support the lettings process from enquiry to move-in while delivering excellent service.
Key duties include:
- Conducting apartment viewings and handling lettings enquiries
- Converting enquiries into viewings and lettings
- Processing applications, references, credit checks and deposits
- Supporting move-ins/outs, rent collection and record-keeping
- Maintaining data on Yardi (or similar systems)
- Updating listings on Rightmove, Zoopla and other platforms
- Assisting with marketing activity and market research
About you:
- Minimum 1 year's experience in lettings, leasing, property sales or a related sector eg BTR, PBSA
- Strong customer service and sales skills
- Highly organised with strong attention to detail
- Confident using MS Office and property management systems
If you're proactive, professional, and keen to join an innovative brand, apply now.
Locations
Lettings Administrator in Edinburgh, Scotland employer: RITZ RECRUITMENT
Contact Detail:
RITZ RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Administrator in Edinburgh, Scotland
✨Tip Number 1
Get to know the company before your interview! Research their values, recent projects, and what makes them tick. This way, you can tailor your answers and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience in lettings and customer service aligns with what they're looking for.
✨Tip Number 3
Don’t forget to ask questions during the interview! It shows you're engaged and helps you figure out if the role is right for you. Ask about their approach to customer service or how they handle tenant feedback.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your chat to remind them why you’re a great fit for the Lettings Administrator role.
We think you need these skills to ace Lettings Administrator in Edinburgh, Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in lettings or property management. We want to see how your skills match the role, so don’t be shy about showcasing your customer service and organisational abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Lettings Administrator role. Share specific examples of your past experiences that relate to the job description.
Show Off Your Tech Skills: Since you'll be using systems like Yardi, mention any relevant software experience in your application. We love candidates who are confident with tech, so let us know if you’ve used similar platforms before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at RITZ RECRUITMENT
✨Know Your Stuff
Make sure you brush up on the lettings process and the specific duties mentioned in the job description. Familiarise yourself with Yardi or similar systems, as well as platforms like Rightmove and Zoopla. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role is all about supporting residents and handling enquiries, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you turned a challenging situation into a positive experience for a client.
✨Be Organised and Detail-Oriented
As a Lettings Administrator, being organised is key. Bring along any relevant documents that showcase your attention to detail, like reports or spreadsheets you've created. During the interview, highlight how you manage your time and keep track of multiple tasks efficiently.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team you'll be working with, the company culture, or how success is measured in this role. It shows you're genuinely interested and helps you determine if it's the right fit for you too.