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- Tasks: Deliver top-notch customer service and support community events at a vibrant student accommodation.
- Company: Join a well-known and successful student accommodation site in Coventry.
- Benefits: Earn £12.60 per hour with a temporary one-week contract.
- Why this job: Gain valuable experience while making a positive impact on students' lives.
- Qualifications: Customer service experience and a proactive attitude are essential.
- Other info: Perfect opportunity for students looking to enhance their CV and skills.
Temporary Customer Service Assistant required for large Student Accommodation.
Coventry – CV1 – £12.60ph Temporary 1 week
Ritz Recruitment are working alongside an extremely successful and well-known Student Accommodation site who are recruiting for a proactive Customer Service Assistant to help support the team.
Job duties will include:
- Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.
- Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with the complaints procedure.
- Supports events and activities within the Community.
- Completes administrative tasks including logging of maintenance requests, filing, and preparing notices and updating of databases.
- Undertakes marketing activities such as attending open days and leafleting to promote the property.
- Carries out sales and leasing activities including viewings, following up on enquiries and sales conversions.
Requirements:
- Proven Reception or Customer Service experience
- Excellent customer service skills
- Great telephone manner
- Work well in a team
- Proactive and reliable
Please apply online for immediate consideration.
(Ritzrecempbus)
Customer Service Assistant employer: Ritz Recruitment
Contact Detail:
Ritz Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle common queries or complaints. Being prepared will boost your confidence and show you're ready for the role.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 4
Don't forget to apply through our website! It’s the quickest way to get your application noticed, and we love seeing enthusiastic candidates who are keen to join our team.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that demonstrate your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who take the time to connect their experiences with what we’re looking for.
Be Proactive in Your Approach: Since we're looking for a proactive Customer Service Assistant, show us that you can take initiative. Mention any times you've anticipated customer needs or resolved issues before they became problems. It’ll make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website for immediate consideration. It’s the quickest way for us to get your application and start the conversation about how you can join our team!
How to prepare for a job interview at Ritz Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you've handled difficult situations in the past and what strategies you used to exceed customer expectations. This will show that you understand the importance of delivering excellent service.
✨Familiarise Yourself with the Company
Do a bit of research on the student accommodation site. Understand their values, mission, and any recent news. This will help you tailor your answers and demonstrate your genuine interest in the role and the company during the interview.
✨Prepare for Common Scenarios
Think about common customer service scenarios you might face, such as handling complaints or managing busy periods. Prepare specific examples from your past experience that showcase your problem-solving skills and ability to remain calm under pressure.
✨Show Your Proactive Side
Since the role requires a proactive approach, be ready to share instances where you took initiative in previous jobs. Whether it was suggesting improvements or taking charge during events, highlighting your proactive nature will set you apart from other candidates.
