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- Tasks: Be the friendly face of our vibrant student community and deliver exceptional service.
- Company: Join a dynamic team in the heart of Bristol's student accommodation.
- Benefits: Earn £12.75 per hour with flexible, temporary work opportunities.
- Other info: Perfect for students looking to enhance their skills in a lively environment.
- Why this job: Make a real difference in residents' lives while gaining valuable experience.
- Qualifications: Customer service experience and a passion for helping others.
The predicted salary is between 12 - 12 £ per hour.
Temporary Customer Service Assistant – Bristol (BS2) – £12.75 per hour
We're looking for an enthusiastic, friendly Customer Service Assistant/Receptionist to join a vibrant student accommodation community in the heart of Bristol city centre. This is temporary work on an ad-hoc basis.
As the first point of contact for residents, you'll play a key role in delivering exceptional service and keeping the building running smoothly.
Key Responsibilities- Respond to enquiries from current and prospective residents across social media, email, phone and face-to-face.
- Sort and distribute incoming mail and parcels.
- Build positive relationships with residents through regular interaction.
- Conduct property viewings for potential residents.
- Take and process payments; monitor and follow up on rent arrears where required.
- Maintain accurate customer records and filing systems.
- Work closely with the maintenance and accommodation teams to log and resolve issues promptly.
- Support with organising events, open days and community activities.
- Previous experience in a customer-facing role.
- Background in student accommodation, property, travel or hospitality is a plus.
- Warm, approachable and people-focused.
- Passionate about delivering excellent customer service.
- Strong communication and interpersonal skills.
- Able to remain calm and organised in a busy environment.
- Comfortable working at pace and handling multiple tasks.
Reception/Customer Service in Bristol employer: RITZ RECRUITMENT
Contact Detail:
RITZ RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception/Customer Service in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, try role-playing common scenarios with a friend. It’ll help you feel more confident when interacting with residents.
✨Tip Number 3
Be ready to showcase your multitasking abilities! Think of examples from your past experiences where you juggled multiple tasks successfully. This will show them you can handle the busy environment.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our platform, and it gives you a better chance to stand out. Plus, it’s super easy to do!
We think you need these skills to ace Reception/Customer Service in Bristol
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for customer service shine through in your application. We want to see that you're excited about the role and ready to engage with residents in a friendly manner.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer-facing roles. We love seeing how your background aligns with what we’re looking for, so don’t hold back!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get to the point while still showcasing your personality and skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at RITZ RECRUITMENT
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and think about how your previous experiences align with them. This will help you demonstrate that you're the perfect fit for the role.
✨Showcase Your People Skills
As a Customer Service Assistant, your ability to connect with people is crucial. Prepare examples of how you've built positive relationships in past roles. Whether it’s handling enquiries or resolving issues, be ready to share specific instances where your communication skills shone.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult resident or manage multiple tasks at once. Practising your responses can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, upcoming events, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.