Helpdesk Administrator
Borehamwood, WD6 Immediate Start, Temporary, £14ph Well-established laboratory services organisation requires a proactive Helpdesk Administrator to join their team. This is a great opportunity if you enjoy being the central point of contact for internal and external stakeholders, keeping things organised and making sure operations run smoothly behind the scenes. You'll be part of the Services team, supporting multiple departments and ensuring queries, requests and service jobs are tracked and completed efficiently.
Day to day will include: Acting as first point of contact for queries via phone and email Managing and prioritising a busy shared inbox Logging and coordinating jobs through an internal ticketing system Raising purchase orders for departments Escalating urgent or complex issues where needed Uploading documentation to internal quality systems Assigning jobs to engineers or relevant team members Supporting with supply orders and general admin tasks Assisting wider laboratory teams when required They're looking for someone who: Proven Helpdesk/Client support experience Has strong administration experience Experience in handling high volume of calls and emails in a professional manner Can prioritise and stay organised in a busy environment Is comfortable using internal systems and databases Has a proactive, solutions-focused approach Understands the importance of confidentiality It's a structured, professional environment where you'll play an important role in keeping essential services running efficiently. Apply now for immediate consideration! (ritzrecempbus)
Helpdesk Administrator in Borehamwood employer: RITZ RECRUITMENT
Ritz Recruitment offers a dynamic work environment in the heart of the City of London, where you can thrive as a Maintenance Technician. With a strong focus on employee satisfaction, we provide essential tools for your role, generous holiday pay, and opportunities for professional growth within our supportive team culture. Join us to make a meaningful impact on student accommodation while enjoying the benefits of working in a vibrant city.
