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- Tasks: Support lettings operations and deliver excellent service to residents.
- Company: Join a dynamic team in a high-quality residential development.
- Benefits: Competitive pay, temporary role with potential for growth.
- Other info: Perfect for organised individuals who thrive in customer service.
- Why this job: Be the key contact for residents and make a real difference.
- Qualifications: 1 year experience in lettings or related fields required.
The predicted salary is between 27000 - 28000 £ per year.
We are seeking an organised and customer-focused Lettings Administrator to support the day-to-day operations of a high-quality residential development. Acting as a key point of contact for prospective and current residents, you'll support the lettings process from enquiry to move-in while delivering excellent service.
Key duties include:
- Conducting apartment viewings and handling lettings enquiries
- Converting enquiries into viewings and lettings
- Processing applications, references, credit checks and deposits
- Supporting move-ins/outs, rent collection and record-keeping
- Maintaining data on Yardi (or similar systems)
- Updating listings on Rightmove, Zoopla and other platforms
- Assisting with marketing activity and market research
About you:
- Minimum 1 year's experience in lettings, leasing, property sales or a related sector eg BTR, PBSA
- Strong customer service and sales skills
- Highly organised with strong attention to detail
- Confident using MS Office and property management systems
If you're proactive, professional, and keen to join an innovative brand, apply now.
Lettings Administrator in Bonnyrigg employer: RITZ RECRUITMENT
Contact Detail:
RITZ RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Administrator in Bonnyrigg
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info about job openings or even a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to lettings and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Lettings Administrator in Bonnyrigg
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in lettings or related sectors. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service and organisational abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Lettings Administrator role. Share specific examples of your past experiences that relate to the key duties mentioned in the job description.
Show Off Your Tech Skills: Since you'll be using property management systems like Yardi, mention any relevant software experience you have. If you're confident with MS Office, let us know how you've used it in previous roles to keep things organised and efficient.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at RITZ RECRUITMENT
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the lettings process and any relevant property management systems like Yardi. Familiarise yourself with common questions about handling enquiries and conducting viewings, as this will show that you're prepared and serious about the role.
✨Show Off Your Customer Service Skills
Since this role is all about customer interaction, be ready to share specific examples of how you've provided excellent service in the past. Think of situations where you turned a difficult enquiry into a successful letting, and highlight your ability to connect with people.
✨Be Organised and Detail-Oriented
As a Lettings Administrator, organisation is key. Bring along a notepad or device to jot down important points during the interview. You might also want to prepare a few questions about how they maintain data and manage listings, which will demonstrate your attention to detail and proactive nature.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This shows that you respect the opportunity and understand the importance of presenting yourself well, especially in a customer-facing role.