Ritz Recruitment Ltd seeks a Complaints & Claims Manager to join its Risk & Compliance team on a part-time basis (2 days per week). The role offers hybrid working and the chance to own the firm's complaints and professional indemnity claims within a respected global law firm.
You will manage end-to-end processes from initial notification to resolution, liaise with regulators, insurers and ombudsman schemes, and produce MI to drive improvements for senior stakeholders.
#J-18808-LjbffrSenior Complaints & Claims Lead - Part-Time, Hybrid employer: Ritz Recruitment Ltd
Join a dynamic and innovative Build-to-Rent property company in Birmingham, where we prioritise exceptional customer service and community engagement. Our supportive work culture fosters personal and professional growth, offering employees the chance to thrive in a vibrant environment while enjoying competitive salaries, bonuses, and commission opportunities. With a focus on creating a rewarding career path, we empower our team members to make a meaningful impact in the lives of our residents.