Property Receptionist/Customer Service Associate | Full Time |
Edinburgh, EH6 Temporary / Permanent opportunity | £13ph/£27K
Are you passionate about people, community, and creating unforgettable living experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, this could be the temp opportunity for you!
We’re looking for a proactive, enthusiastic, and customer‑focused individual to help shape a vibrant, supportive, and welcoming community for the residents.
What You’ll Do
- As a key member of the onsite team, you’ll play a vital role in making the community feel like home. You’ll:
- Deliver outstanding front‑of‑house service, anticipating resident needs and exceeding expectations.
- Build strong relationships with residents and colleagues.
- Support and participate in community events that make the property a memorable place to live.
- Manage administrative tasks including maintenance logging, database updates, tenancy paperwork, and notices.
- Carry out viewings, follow up on enquiries, and support sales and leasing activities to drive occupancy.
- Help with move‑ins and move‑outs.
- Respond professionally and positively to questions or concerns.
- Assist with rent arrears processes and ensure timely tenant refund handling.
What You Bring
We’d love to hear from you if you:
- Have excellent customer service experience in a front‑facing role.
- Are a natural team player with strong relationship‑building skills.
- Can work independently and take initiative when needed.
- Communicate clearly and confidently.
- Are organised, detail‑driven, and able to juggle multiple priorities.
- Are confident using Microsoft Office and open to learning new systems.
- Bring enthusiasm, flexibility, and a passion for delivering a standout resident experience.
This position is to start immediately
Property Reception - Edinburgh, Scotland Edinburgh, Scotland
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Property Reception - Edinburgh, Scotland employer: Ritz Recruitment Ltd
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