At a Glance
- Tasks: Deliver exceptional customer service and create vibrant resident communities.
- Company: Join a leading Build-to-Rent property company in Birmingham.
- Benefits: Competitive salary, bonus, monthly commission, and career growth opportunities.
- Other info: Dynamic work environment with opportunities for social media and marketing involvement.
- Why this job: Be the face of a premier development and make a real impact on residents' lives.
- Qualifications: Enthusiastic, customer-focused individuals with a passion for community engagement.
The predicted salary is between 28000 - 28000 £ per year.
Location: Birmingham, B15 1SF
Salary: £28,000 per annum + Bonus + Monthly Commission
Hours: Monday to Friday (rota shifts between 9:00am and 8:00pm) plus 1 Saturday per month (with a day in lieu)
Join a Leading Build-to-Rent Property Company
We are seeking two enthusiastic and customer-focused Resident Services Assistants to join our growing team at one of Birmingham's premier Build-to-Rent developments. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service, creating vibrant resident communities, and building a rewarding career within the rapidly expanding Build-to-Rent sector.
As the face of the development, you will play a key role in providing an outstanding resident experience while supporting leasing, community engagement, and day-to-day operations.
What You'll Be Doing
- Acting as the first point of contact for residents, visitors and contractors.
- Delivering exceptional front-of-house customer service.
- Managing resident enquiries, service requests and communications.
- Supporting leasing activity, apartment viewings and resident onboarding.
- Handling parcel management and reception duties.
- Assisting with resident events and community engagement initiatives.
- Supporting social media and marketing activities.
Property Customer Service employer: Ritz Recruitment Ltd
Join a dynamic and innovative Build-to-Rent property company in Birmingham, where we prioritise exceptional customer service and community engagement. Our supportive work culture fosters personal and professional growth, offering employees the chance to thrive in a vibrant environment while enjoying competitive salaries, bonuses, and commission opportunities. With a focus on creating a rewarding career path, we empower our team members to make a meaningful impact in the lives of our residents.
