At a Glance
- Tasks: Manage complaints and claims processes, ensuring smooth resolutions and stakeholder communication.
- Company: Join a respected global law firm with a strong focus on risk and compliance.
- Benefits: Enjoy hybrid working, flexible hours, and the opportunity to make a real impact.
- Other info: Part-time role with potential for career growth in a supportive team.
- Why this job: Take ownership of critical processes and drive improvements in a dynamic legal environment.
- Qualifications: Experience in complaints management and strong communication skills are essential.
The predicted salary is between 30000 - 36000 £ per year.
Ritz Recruitment Ltd seeks a Complaints & Claims Manager to join its Risk & Compliance team on a part-time basis (2 days per week). The role offers hybrid working and the chance to own the firm's complaints and professional indemnity claims within a respected global law firm.
You will manage end-to-end processes from initial notification to resolution, liaise with regulators, insurers and ombudsman schemes, and produce MI to drive improvements for senior stakeholders.
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Senior Complaints & Claims Lead - Part-Time, Hybrid in London employer: Ritz Recruitment Ltd
Join a dynamic and innovative Build-to-Rent property company in Birmingham, where we prioritise exceptional customer service and community engagement. Our supportive work culture fosters personal and professional growth, offering employees the chance to thrive in a vibrant environment while enjoying competitive salaries, bonuses, and commission opportunities. With a focus on creating a rewarding career path, we empower our team members to make a meaningful impact in the lives of our residents.
