At a Glance
- Tasks: Lead complaints and claims management, ensuring regulatory compliance and high-quality responses.
- Company: Ritz Recruitment Ltd, a dynamic firm in London with a focus on risk and compliance.
- Benefits: Flexible part-time hours, competitive pay, and the chance to work with senior stakeholders.
- Other info: Join a collaborative team with opportunities for professional growth.
- Why this job: Make a real difference by resolving complaints and improving processes in a supportive environment.
- Qualifications: Experience in complaints management and strong communication skills are essential.
The predicted salary is between 60000 - 65000 £ per year.
Ritz Recruitment Ltd in London is seeking a part-time Complaints & Claims Manager to lead the firm's complaints and professional indemnity matters within the Risk & Compliance team.
The role focuses on ownership from notification through resolution, working with senior stakeholders to ensure regulatory compliance and high-quality responses.
Reporting to the Head of Risk & Compliance, you will oversee investigations, identify trends, produce management information, and support debt
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Hybrid Part-Time Complaints & Claims Manager employer: Ritz Recruitment Ltd
Join a dynamic and innovative Build-to-Rent property company in Birmingham, where we prioritise exceptional customer service and community engagement. Our supportive work culture fosters personal and professional growth, offering employees the chance to thrive in a vibrant environment while enjoying competitive salaries, bonuses, and commission opportunities. With a focus on creating a rewarding career path, we empower our team members to make a meaningful impact in the lives of our residents.
