At a Glance
- Tasks: Join our team to keep student accommodation clean and welcoming for residents.
- Company: We're a leading name in the student accommodation sector, dedicated to quality living experiences.
- Benefits: Enjoy a competitive salary of £12.60 per hour and a supportive work environment.
- Why this job: Be part of a friendly team that values cleanliness and resident satisfaction in a vibrant community.
- Qualifications: Must be able to read and write in English; previous cleaning experience is preferred.
- Other info: Flexible hours with opportunities for permanent employment after a temporary period.
Temporary to Permanent
Hours: 40 hours per week, working between 8am – 8pm, 5 days out of 7
Location: Glasgow City Centre
Salary: £12.60 per hour
My client is a market leader in the student accommodation sector. Now looking for an experienced Housekeeper to join their team in Glasgow on a temporary to permanent basis.
Job Summary: Ensures the overall cleanliness and proper appearance of the community, including external litter, all internal communal spaces, reception and office areas, and other amenities to enhance and maintain the community appeal and provide a positive resident experience.
Responsibilities:
- Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
- Responds positively to customer queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them.
- Cleans the reception, offices, common spaces and restrooms.
- Checks on a daily basis all amenity areas and cleans where required.
- Carries out a full litter pick daily to all external areas in the community.
- Ensures all empty rooms and apartment and targeted show flats are freshened throughout the day to maintain market-ready appeal.
- Conducts weekly flush downs in all empty rooms and apartments in line with health and safety policies.
- Assists in the make-ready process by performing additional duties requested by Community Manager and/or supervisor.
- Informs Community Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.
- Logs maintenance issues with the Customer Service team where identified as part of daily tasks and routine.
- Ad hoc requests to address Resident concerns or queries.
- Maintains an appropriate inventory of cleaning supplies, and informs the appropriate supervisor when a re-order is necessary.
- Makes best use of materials and equipment provided championing cost efficiencies whenever possible without compromising on quality.
Who we're looking for:
Knowledge & Qualifications:
- Ability to read and write in English to a level that enables full understanding and compliance with product safety labels, COSHH policy, and procedure manuals.
- Knowledge and understanding of UK health and safety requirements.
- Knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools.
Experience & Skills Essential:
- Previous experience of maintaining cleanliness within a customer occupied environment, ideally student accommodation, hotel or other residential setting.
- Demonstrated ability to solve problems in a variety of practical situations and follow standardised procedures.
- Ability to work autonomously, using initiative when required.
- Strong attention to detail.
- Flexible approach to work and adaptable to thrive in a changing environment.
- Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts and respond courteously to questions and requests.
In the first instance please apply by forwarding your CV.
Houskeeper - Student Accommodation employer: Ritz Recruitment Ltd
Contact Detail:
Ritz Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Houskeeper - Student Accommodation
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and health and safety regulations in the UK. This knowledge will not only help you during the interview but also demonstrate your commitment to maintaining a safe and clean environment for residents.
✨Tip Number 2
Highlight any previous experience in student accommodation or similar environments when networking. Connect with current or former employees on platforms like LinkedIn to gain insights about the company culture and expectations.
✨Tip Number 3
Prepare to discuss how you handle customer queries and complaints effectively. Think of examples from your past experiences where you resolved issues positively, as this will showcase your customer service skills.
✨Tip Number 4
Demonstrate your flexibility and adaptability by being ready to discuss how you've successfully managed changing priorities in previous roles. This is crucial in a dynamic environment like student accommodation.
We think you need these skills to ace Houskeeper - Student Accommodation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise any previous work in student accommodation, hotels, or residential settings to align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your attention to detail and customer service skills. Mention specific examples of how you've maintained cleanliness in previous roles and how you can contribute to a positive resident experience.
Highlight Relevant Skills: In your application, clearly outline your knowledge of UK health and safety requirements, as well as your ability to use cleaning tools and fluids safely. This will demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Ritz Recruitment Ltd
✨Show Your Attention to Detail
As a Housekeeper, attention to detail is crucial. During the interview, highlight your experience in maintaining cleanliness and how you ensure every corner is spotless. Share specific examples of how your meticulous nature has positively impacted previous workplaces.
✨Demonstrate Customer Service Skills
Since this role involves interacting with residents, it's important to showcase your customer service skills. Prepare to discuss situations where you've successfully resolved queries or complaints, emphasising your ability to communicate effectively and courteously.
✨Familiarise Yourself with Health and Safety Standards
Knowledge of UK health and safety requirements is essential for this position. Brush up on relevant policies and be ready to discuss how you have adhered to these standards in past roles, particularly in relation to cleaning products and procedures.
✨Be Ready to Discuss Flexibility and Initiative
This job requires a flexible approach and the ability to work autonomously. Prepare examples that demonstrate your adaptability in changing environments and how you've taken the initiative to solve problems or improve processes in your previous roles.