At a Glance
- Tasks: Supervise and support the Front of House team to deliver exceptional customer service.
- Company: Vibrant student accommodation in Central London with a focus on community.
- Benefits: Competitive pay at £15.50ph and a dynamic work environment.
- Other info: Join a supportive community with opportunities for personal and professional growth.
- Why this job: Lead a passionate team and create memorable experiences for residents and guests.
- Qualifications: Experience in customer service and team leadership is a plus.
The predicted salary is between 15.5 - 15.5 £ per hour.
Front Of House Supervisor, Temporary, £15.50ph Are you passionate about delivering outstanding customer experiences and leading high-performing teams?
We are looking for an enthusiastic and proactive Front of House Supervisor to join a vibrant student accommodation in Central London.
In this key role, you will oversee the day-to-day operation of our reception and resident services function, ensuring every resident, guest, and stakeholder receives exceptional service.
You will lead by example, support the development of the Front of House team, and help create a safe, welcoming, and vibrant community for our residents.
Duties Provide daily supervision, coaching, and support to the Front of House team.
Lead by example, delivering exceptional customer service and operational excellence.
Monitor performance, provide constructive feedback, and support colleague development.
Ensure clear communication and seamless shift handovers.
Deliver an outstanding resident and guest experience at every interaction.
Act as the first point of escalation for resident concerns and complaints, ensuring effective resolutions.
Build strong, positive relationships with residents throughout their journey.
Support the delivery of resident events and community initiatives.
Drive resident satisfaction, positive feedback, and online reputation scores....
Front of House Supervisor employer: Ritz Recruitment Ltd
Join a dynamic and innovative Build-to-Rent property company in Birmingham, where we prioritise exceptional customer service and community engagement. Our supportive work culture fosters personal and professional growth, offering employees the chance to thrive in a vibrant environment while enjoying competitive salaries, bonuses, and commission opportunities. With a focus on creating a rewarding career path, we empower our team members to make a meaningful impact in the lives of our residents.
