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- Tasks: Be the friendly face of our luxury site, handling inquiries and managing customer interactions.
- Company: Join a top-tier BTR site in Leeds, known for its welcoming atmosphere.
- Benefits: Enjoy weekly pay at £12.50 p/h and a supportive work environment.
- Why this job: Perfect for those who love connecting with people and providing exceptional service.
- Qualifications: Customer service experience is a must; admin skills are a plus!
- Other info: Immediate start available; ideal for students looking for flexible work.
Temporary Front of House/Receptioinist – £12.50 p/h Leeds, LS12 Immediate, 9:00 – 18:00 – Weekly Pay, PAYE I am currently seeking a temporary receptionist to serve as the initial point of contact for residents at this luxury BTR site. Your warm and friendly demeanour will be crucial in building strong relationships and creating a welcoming atmosphere. The role will include responding to day-to-day enquiries from residents, managing busy situations with ease, handling difficult customers effectively, managing parcels and mail, answering and directing phone calls, and providing outstanding customer service. Your goal will be to exceed customer expectations and establish a strong connection with each resident to understand and meet their needs. Key Requirements: Prior experience in customer service is essential Experience in administrative and reception duties is preferred Proficiency in IT Customer-focused with experience in a service-oriented environment Excellent organisational and communication skills, with the ability to multitask If you have prior experience working as FOH wihin the property industry apply now for immediate consideration! (RitzRecEmpBus) …
Front of House/Receptionist employer: Ritz Recruitment Ltd
Contact Detail:
Ritz Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House/Receptionist
✨Tip Number 1
Make sure to highlight your customer service experience in any conversations you have. Since this role is all about creating a welcoming atmosphere, sharing specific examples of how you've successfully handled difficult situations or exceeded customer expectations will really help you stand out.
✨Tip Number 2
Familiarize yourself with the property industry and the specific challenges faced by luxury BTR sites. This knowledge will not only help you during interviews but also show that you're genuinely interested in the role and understand the environment you'll be working in.
✨Tip Number 3
Practice your multitasking skills! In a busy reception environment, you'll need to juggle various tasks at once. Consider role-playing scenarios with friends or family where you manage phone calls, inquiries, and administrative duties simultaneously.
✨Tip Number 4
When you get the chance to speak with someone from our team, be sure to express your enthusiasm for the role and the company. A positive attitude and genuine interest can make a big difference in how you're perceived as a candidate.
We think you need these skills to ace Front of House/Receptionist
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your prior experience in customer service and any administrative or reception duties you've performed. Tailor your CV to showcase how your skills align with the requirements of the role.
Showcase Your Communication Skills: Since excellent communication is key for this position, include examples in your cover letter that demonstrate your ability to handle difficult customers and manage busy situations effectively.
Demonstrate IT Proficiency: Mention any relevant IT skills you possess, especially those that relate to managing calls, emails, and other forms of communication. This will show that you are well-equipped to handle the technical aspects of the role.
Express Your Customer-Focused Attitude: In your application, convey your passion for providing outstanding customer service. Share specific instances where you exceeded customer expectations or built strong relationships with clients or residents.
How to prepare for a job interview at Ritz Recruitment Ltd
✨Show Your Warmth
As a Front of House/Receptionist, your friendly demeanor is key. Make sure to greet the interviewer with a smile and maintain a positive attitude throughout the conversation.
✨Highlight Customer Service Experience
Be prepared to discuss your previous customer service roles. Share specific examples of how you've handled difficult situations or exceeded customer expectations in the past.
✨Demonstrate Multitasking Skills
Since the role involves managing multiple tasks, be ready to talk about times when you successfully juggled various responsibilities. This will show your ability to handle busy situations with ease.
✨Prepare for IT Questions
Proficiency in IT is important for this role. Brush up on any relevant software or tools you’ve used in previous positions and be ready to discuss how you can leverage technology to enhance customer service.
