At a Glance
- Tasks: Be the go-to person for customers, solving queries and ensuring satisfaction.
- Company: Join a vibrant hospitality team in Birmingham with a passion for service.
- Benefits: Enjoy a competitive salary, full training, and a supportive work environment.
- Other info: Great opportunity for career growth in a fast-paced, dynamic setting.
- Why this job: Make a real difference in customer experiences while developing valuable skills.
- Qualifications: Previous customer service experience is a plus, but a positive attitude is key.
The predicted salary is between 28000 - 28000 £ per year.
Place of work: Birmingham, West Midlands (County)
Contract type: Permanent, full-time
Salary: £28,000 per annum
Job details:
A Customer Service professional serves as the primary point of contact for customers, handling enquiries, resolving complaints, and ensuring every interaction leaves a positive impression.
Responsibilities include:
- Responding to customer queries via phone, email, or in person
- Processing orders or account changes
- Escalating complex issues to the appropriate team
- Maintaining accurate customer records within the company's CRM system
The role requires:
- Excellent communication skills
- A calm and empathetic manner
- The ability to manage multiple tasks simultaneously in a fast-paced environment
Candidates with previous customer service or call centre experience are preferred, though full training is provided for the right individual. Strong problem-solving skills and a genuine desire to help are essential.
This is a rewarding role within a supportive team environment, offering the opportunity to develop customer management skills with a well-regarded employer. This is a fantastic opportunity to join a vibrant hospitality team where passion for food and service drives everything, and where your skills and dedication will be genuinely appreciated.
Property Customer Service in Birmingham employer: Ritz Recruitment Ltd
Join a dynamic and innovative Build-to-Rent property company in Birmingham, where we prioritise exceptional customer service and community engagement. Our supportive work culture fosters personal and professional growth, offering employees the chance to thrive in a vibrant environment while enjoying competitive salaries, bonuses, and commission opportunities. With a focus on creating a rewarding career path, we empower our team members to make a meaningful impact in the lives of our residents.
