Assistant Accommodation Manager, Portsmouth PO1
Temporary, Immediate Start, £15ph
Proactive and customer-focused Assistant Accommodation Manager required to support the day-to-day operation of a vibrant student accommodation in Portsmouth.
This is an exciting opportunity for someone with experience in student accommodation, hospitality, property management, or a customer-facing environment who enjoys delivering outstanding service and making a positive impact on residents' lives.
Key Responsibilities
- Support the management of daily accommodation operations, including maintenance, cleaning, security, and health & safety compliance.
- Respond to resident enquiries, requests, and concerns professionally, delivering exceptional customer service at all times.
- Coordinate maintenance and repair works, liaising with contractors and service providers as required.
- Assist with student arrivals and departures, ensuring a smooth and positive check-in and check-out experience.
- Support budgeting activities and help manage accommodation supplies and resources effectively.
- Assist in planning and delivering engaging social events and community-building activities for residents.
- Uphold company policies and accommodation regulations, addressing issues fairly and professionally.
- Maintain accurate records, update property management systems, and prepare reports when required.
- Support emergency response procedures and assist with out-of-hours issues as needed.
- Contribute positively to a collaborative team culture.
- Undertake additional duties as reasonably required by management.
Skills & Experience
- Experience within student accommodation, hospitality, property management, or a related sector.
- Previous experience in a customer service-focused role.
- Strong communication skills, both verbal and written.
- Excellent organisational and time management abilities.
- Ability to work independently while also contributing effectively within a team.
- Strong problem-solving and conflict resolution skills.
- Good IT skills, including Microsoft Office applications.
- A flexible approach and the ability to manage multiple priorities in a fast-paced environment.
- A positive, proactive attitude with a willingness to learn and develop.
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Assistant Accommodation Manager employer: Ritz Recruitment Ltd
As an Assistant Accommodation Manager in Portsmouth, you will be part of a dynamic team dedicated to enhancing the student living experience. Our vibrant work culture prioritises collaboration and community engagement, offering you opportunities for personal and professional growth while making a meaningful impact on residents' lives. With competitive pay and a supportive environment, we ensure that our employees thrive both in their roles and in their careers.
