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- Tasks: Provide top-notch customer service and support residents in a vibrant student accommodation.
- Company: Dynamic student accommodation provider in Swansea, fostering a friendly atmosphere.
- Benefits: Earn £13.10 per hour with flexible hours and a supportive team environment.
- Why this job: Join a fun team and make a difference in students' lives every day.
- Qualifications: Customer service skills and a passion for helping others.
- Other info: Great opportunity to gain experience while working in a lively setting.
The predicted salary is between 27000 - 36000 £ per year.
Reception/Customer Service, £13.10, Swansea, SA1
Student Accommodation requires a customer focused Temporary Receptionist Customer Service Assistant to deliver the onsite operations.
Working as part of a team, you will play a pivotal role in ensuring the residents receive an excellent level of service. Working 37.50 hours a week over 5 days which will include some weekends.
Duties will include:
- Face t…
Reception/Customer Service employer: Ritz Recruitment Limited
Contact Detail:
Ritz Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception/Customer Service
✨Tip Number 1
Make sure you research the company and its values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations with residents. This will not only boost your confidence but also demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Make sure you look professional and approachable to set the right tone from the get-go.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Reception/Customer Service
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in customer service roles. We want to see how you’ve gone above and beyond to help customers, as this is key for the Reception/Customer Service position.
Tailor Your CV and Cover Letter: Don’t just send out the same application everywhere! We recommend customising your CV and cover letter to reflect the specific skills and experiences that match the job description. It shows us you’re genuinely interested.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ritz Recruitment Limited
✨Know the Company
Before your interview, take some time to research the student accommodation and its values. Understanding their mission and what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about customer service, prepare examples from your past experiences where you've gone above and beyond for a customer. Think about specific situations where you resolved issues or made someone's day better – this will demonstrate your commitment to excellent service.
✨Practice Common Interview Questions
Anticipate questions related to teamwork and handling difficult situations, as these are crucial for a reception/customer service role. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A professional appearance will not only boost your confidence but also show that you respect the opportunity and the company’s standards.
