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- Tasks: Be the friendly face for residents and manage daily operations at our vibrant Glasgow site.
- Company: Join a dynamic team focused on creating a welcoming community atmosphere.
- Benefits: Earn £13.50ph with flexible hours and gain valuable customer service experience.
- Why this job: Make a real difference in residents' lives while enhancing your communication and organisational skills.
- Qualifications: Experience in property reception or leasing, with strong communication and teamwork abilities.
- Other info: Immediate start available for a temporary role with potential for future opportunities.
The predicted salary is between 11 - 16 £ per hour.
Temporary Resident Service Assistant – Glasgow - £13.50ph – 08am-5pm
Are you passionate about delivering exceptional customer service and creating a welcoming environment? We are looking for a Resident Service Assistant to be the friendly face and first point of contact for this build-to-rent site in Glasgow.
In this role, you will play a key part in ensuring the smooth day-to-day running of our apartments. Responsibilities include:
- Arranging lettings and looking after over 400 residents
- Assisting management with daily duties
- Providing professional, friendly support to residents, visitors, and contractors
- Managing leasing and renewal contracts
- Overseeing nearly 450 residents and their homes
- Conducting and arranging viewings
- Handling enquiries via phone, email, and in person with efficiency and care
- Helping organise events that bring the community together
What we are looking for:
- Previous experience in Property Reception/Leasing
- Strong communication skills and a positive, approachable attitude
- Organisational skills with great attention to detail
- Confidence using Microsoft Office and CRM systems
- A proactive team player who thrives in a busy environment
This is a temporary role to start immediately. Post your CV now!
Resident Service Assistant in Glasgow employer: Ritz Recruitment Limited
Contact Detail:
Ritz Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Service Assistant in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the build-to-rent site in Glasgow. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service scenarios! Since this role is all about delivering exceptional service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these during your chat!
✨Tip Number 3
Show off your organisational skills! Bring along a few ideas on how you would manage the day-to-day running of the apartments. This could be anything from scheduling viewings to organising community events – it’ll show you’re proactive and ready to hit the ground running.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Resident Service Assistant in Glasgow
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service roles. We want to see how you've created welcoming environments and handled enquiries with care, just like you'll be doing as a Resident Service Assistant.
Be Organised and Detail-Oriented: Since this role involves managing contracts and overseeing residents, it's crucial to demonstrate your organisational skills. Share examples of how you've kept things running smoothly in past jobs, and don't forget to mention your attention to detail!
Communicate Clearly: Strong communication is key for this position. When writing your application, use clear and concise language. We want to see that you can convey information effectively, whether it’s through email or face-to-face interactions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're proactive, which is exactly what we’re looking for!
How to prepare for a job interview at Ritz Recruitment Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Resident Service Assistant. Familiarise yourself with the day-to-day tasks mentioned in the job description, like managing leasing contracts and handling enquiries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Think about specific situations where your friendly approach made a difference, as this will resonate well with the interviewers.
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. You might want to mention how you manage multiple tasks efficiently, especially in a busy environment. Bring along any relevant documents or notes that showcase your attention to detail, as this is crucial for overseeing residents and their homes.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and community events. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers!
