At a Glance
- Tasks: Lead a team, mentor advisors, and create an amazing customer experience.
- Company: Join a luxury retail brand known for its feel-good products.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Fun, energetic atmosphere with a focus on personal development.
- Why this job: Be a brand ambassador and make a real impact in a vibrant store environment.
- Qualifications: Retail or hospitality experience, strong teamwork, and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Job Description
As a Rituals Expert, you're part of our in‑store management team.
You are a master of the Rituals feel‑good experience with product expertise to match.
You are a true brand ambassador, listening to our customers' needs and at the same time you are a role model and mentor to our Rituals Advisors.
Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics.
You'll be working alongside your Store Manager, Assistant Store Manager, and Rituals Advisors to reach your personal goals and the goals for your store.
You will interact directly with customers to ensure an optimal customer experience and will mentor and support Rituals Advisors.
Qualifications
High on energy, low on ego, and with a little bit of humour!
You are ‘one of a kind’ because your ability to mentor your team members and connect with customers makes everyone feel at home in our stores.
In addition, as a Rituals Expert you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
On top of that, you have
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer‑service mentality and team‑player work ethic.
- Decision‑making and problem‑solving skills.
- Eye for detail, organised and structured.
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