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- Tasks: Lead a team, mentor advisors, and create an amazing customer experience.
- Company: Join a luxury retail brand known for its feel-good products.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Be a brand ambassador and make a real impact in luxury retail.
- Qualifications: Retail or hospitality experience, strong teamwork, and a passion for customer service.
- Other info: Fun, energetic environment with a focus on personal development.
The predicted salary is between 24000 - 36000 £ per year.
As a Rituals Expert, you\’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers\’ needs and at the same time, you are a role model and mentor to our Rituals Advisors.Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!You\’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You\’ll interact directly with customers to ensure an optimal customer experience and you\’ll mentor and support Rituals Advisors.High on energy, low on ego and with a little bit of humour!You are \’one of a kind\’ because your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!On top of that, you have:Prior experience as a supervisor or Team Leader within retail or hospitality.Strong motivation to reach performance targets.A customer-service mentality and team-player\’s work ethicDecision making and problem-solving skills.Eye for detail, organised and structured.
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Supervisor - Leeds White Rose (32 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Leeds White Rose (32 hours)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Rituals' products and values. This way, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your people skills! Since you'll be mentoring others and connecting with customers, think of examples from your past experiences where you've excelled in these areas. Share those stories during your chat!
✨Tip Number 3
Show your enthusiasm! When you apply through our website, let your excitement for the role shine through. A positive attitude can be contagious, and we love seeing candidates who are genuinely pumped about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and professional, plus it gives you another chance to reiterate why you're the perfect fit for the Rituals Expert role.
We think you need these skills to ace Supervisor - Leeds White Rose (32 hours)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the Rituals brand shine through! We want to see how excited you are about creating that feel-good experience for customers and mentoring your team.
Tailor Your CV: Make sure your CV highlights your relevant experience in retail or hospitality. We’re looking for those supervisory skills, so don’t forget to mention any times you've led a team or hit performance targets!
Be Yourself: We love a bit of humour and personality! Don’t be afraid to let your unique character come through in your application. After all, we want to know the real you and how you connect with customers and your team.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at Rituals
✨Know Your Rituals
Before the interview, dive deep into the Rituals brand. Familiarise yourself with their products, values, and customer experience philosophy. This will not only show your enthusiasm but also help you connect your personal experiences with the brand during the conversation.
✨Showcase Your Mentoring Skills
As a potential Rituals Expert, you'll need to demonstrate your ability to mentor and support others. Prepare examples from your past experiences where you've successfully guided team members or improved customer interactions. This will highlight your leadership qualities and fit for the role.
✨Emphasise Customer-Centricity
Be ready to discuss how you prioritise customer service in your work. Think of specific instances where you went above and beyond for a customer or resolved a challenging situation. This will illustrate your customer-service mentality and align with the expectations of the role.
✨Bring the Energy and Humour
Rituals is looking for someone high on energy and low on ego. During the interview, let your personality shine through! Use humour appropriately to create a relaxed atmosphere, and show that you can connect with both customers and team members effortlessly.
