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- Tasks: Lead the team, mentor advisors, and enhance customer experiences in a luxury retail environment.
- Company: Join Rituals, a brand dedicated to creating feel-good experiences through luxury products.
- Benefits: Enjoy flexible hours, a supportive team culture, and opportunities for personal growth.
- Why this job: Be part of a vibrant team, develop your skills, and make a positive impact on customers' lives.
- Qualifications: Previous retail or hospitality supervisory experience and a passion for customer service are essential.
- Other info: This role is perfect for energetic individuals who thrive in a collaborative environment.
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Supervisor – Bristol Cribbs Causeway (16 – 24 hours), Bristol
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Client:
Rituals
Location:
Bristol, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
ecde90581d25
Job Views:
5
Posted:
14.07.2025
Expiry Date:
28.08.2025
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Job Description:
As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors.
Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!
You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
Qualifications:
- High on energy, low on ego and with a little bit of humour!
- You are ‘one of a kind’ because your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player’s work ethic
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
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Supervisor - Bristol Cribbs Causeway (16 - 24 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Bristol Cribbs Causeway (16 - 24 hours)
✨Tip Number 1
Familiarise yourself with Rituals' brand values and product range. Understanding their philosophy will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to showcase your leadership skills by thinking of examples where you've successfully mentored or supported team members in previous roles. This will highlight your suitability for the Supervisor position.
✨Tip Number 3
Practice your customer service scenarios. Be ready to discuss how you would handle various customer interactions, as this role heavily focuses on creating an optimal customer experience.
✨Tip Number 4
Network with current or former employees of Rituals if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Supervisor - Bristol Cribbs Causeway (16 - 24 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Rituals is looking for in a Supervisor. Highlight key responsibilities and qualifications that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your relevant experience in retail or hospitality. Emphasise your supervisory skills, customer service mentality, and any achievements that demonstrate your ability to meet performance targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Rituals brand and your ability to mentor and connect with customers. Use specific examples from your past experiences to illustrate your suitability for the role.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rituals
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Rituals and its products during the interview. Share any personal experiences you have with the brand and how they align with your values. This will demonstrate that you are not just looking for a job, but genuinely want to be part of their team.
✨Highlight Your Mentoring Skills
As a Rituals Expert, mentoring is key. Prepare examples of how you've successfully supported and guided team members in previous roles. This will show that you can lead and inspire others, which is crucial for this position.
✨Demonstrate Customer-Centric Thinking
Be ready to discuss how you prioritise customer experience in your work. Think of specific instances where you went above and beyond to meet a customer's needs or resolve an issue. This will highlight your customer-service mentality, which is essential for the role.
✨Prepare for Situational Questions
Expect questions that assess your decision-making and problem-solving skills. Practice responding to scenarios that might occur in a retail environment, such as handling a difficult customer or managing team dynamics. This will help you showcase your ability to think on your feet.
