At a Glance
- Tasks: Lead a team, mentor advisors, and create an amazing customer experience.
- Company: Join a vibrant luxury retail brand with a focus on feel-good experiences.
- Benefits: Flexible part-time hours, competitive pay, and opportunities for personal growth.
- Other info: Work in a dynamic team where your unique skills shine!
- Why this job: Be a brand ambassador and make a real impact in a fun, energetic environment.
- Qualifications: Retail or hospitality supervisory experience and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Part-time
Type of Shop: Regular Shop
Rituals Job Family: Retail Sales
As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors.
Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics! You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
This role will be over 2 days and requires flexibility. High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
On top of that, you have:
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Supervisor - Birmingham Bullring (32 hours) employer: Rituals
At Rituals, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters personal and professional growth. As a Supervisor at our Birmingham Bullring location, you will enjoy the benefits of working in a supportive team environment, where your contributions are valued and recognised. With opportunities for skill development in luxury retail and cosmetics, along with a focus on customer experience, you will find meaningful and rewarding employment that aligns with your ambitions.
