Supervisor

Supervisor

Glasgow Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team to create an amazing customer experience and mentor fellow advisors.
  • Company: Join a luxury retail brand known for its feel-good products.
  • Benefits: Competitive pay, career growth, and a vibrant work environment.
  • Why this job: Be a brand ambassador and make a real difference in customers' lives.
  • Qualifications: Passion for luxury retail and strong leadership skills.
  • Other info: Exciting opportunities for personal and professional development.

The predicted salary is between 28800 - 43200 £ per year.

As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors.
Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!
You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 13/08/2025 by TN United Kingdom

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Supervisor employer: Rituals

At Rituals, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters personal and professional growth. As a Supervisor, you will not only lead a passionate team but also enjoy comprehensive training and development opportunities in the luxury retail sector, all while working in a supportive environment that values your contributions and encourages creativity. Our commitment to employee well-being and customer satisfaction makes us a truly rewarding place to build your career.
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Contact Detail:

Rituals Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor

✨Tip Number 1

Get to know the brand inside out! Familiarise yourself with Rituals' products and values. This way, when you chat with customers or during interviews, you can show off your passion and knowledge, making you stand out as a true brand ambassador.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend events related to luxury retail. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Practice your customer interaction skills. Role-play scenarios where you handle different customer needs or complaints. This will prepare you for real-life situations and show potential employers that you’re ready to create that feel-good experience.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and makes it easier for us to keep track of your application.

We think you need these skills to ace Supervisor

Customer Service Skills
Product Expertise
Sales Skills
Mentoring Skills
Team Leadership
Communication Skills
Luxury Retail Knowledge
Goal Orientation
Interpersonal Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the Rituals brand shine through! We want to see how much you love the feel-good experience and how you can bring that energy to our team.

Tailor Your CV: Make sure your CV highlights relevant experience in luxury retail and cosmetics. We’re looking for someone who can connect with customers and mentor others, so showcase any leadership roles or customer service achievements you've had.

Be Authentic: Don’t be afraid to let your personality come through in your application. We value authenticity, so share your unique story and what makes you a great fit for the Rituals family!

Apply Through Our Website: Remember, all applications should be made via the 'Apply now' button on our website. It’s the best way for us to receive your application and ensure it gets into the right hands!

How to prepare for a job interview at Rituals

✨Know Your Rituals

Familiarise yourself with the Rituals brand and its products. Understand their philosophy and how they create a feel-good experience for customers. This knowledge will help you demonstrate your passion and expertise during the interview.

✨Showcase Your Leadership Skills

As a Supervisor, you'll be mentoring others. Prepare examples of how you've successfully led a team or supported colleagues in the past. Highlight your ability to inspire and motivate others, as this is key to being a role model for the Rituals Advisors.

✨Customer Experience Focus

Be ready to discuss how you would enhance the customer experience in-store. Think about specific strategies you could implement to listen to customer needs and ensure they leave feeling valued and satisfied. This shows you understand the importance of customer service in luxury retail.

✨Set Personal and Store Goals

Reflect on your personal goals and how they align with the store's objectives. Be prepared to talk about how you plan to achieve these goals and contribute to the overall success of the store. This demonstrates your ambition and commitment to growth within the company.

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