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- Tasks: Lead a dynamic team to create unforgettable customer experiences and achieve performance targets.
- Company: Join a vibrant retail environment at Manchester Airport, focused on customer satisfaction and team development.
- Benefits: Enjoy flexible hours, employee wellbeing initiatives, and opportunities for personal growth.
- Why this job: Be part of a supportive culture that values motivation, connection, and celebrating success.
- Qualifications: Experience in retail or hospitality management, strong people skills, and a clean work history required.
- Other info: Must be available for early and late shifts; bring your energy and humour!
The predicted salary is between 30000 - 42000 £ per year.
As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential! You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!
You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations, and drive employee wellbeing and engagement with regular 1-to-1’s, making a genuine connection with your team by celebrating success!
Qualifications
- High on energy, low on ego, and with a little bit of humour!
- You are ‘one of a kind’ because of your ability to motivate your team and reach your goals in terms of customer satisfaction and sales.
- In addition, as Store Manager, you are inspiring and performance-oriented.
- Prior relevant experience as Store Manager or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision-making and problem-solving skills.
Essential:
- 5-year checkable work history.
- Clean criminal record check (CRB/DBS).
- Must be available to work early shifts starting at 3 AM on three days per week and late shifts ending at 10 PM on two days per week.
Store Manager - Manchester Airport (40 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Manchester Airport (40 hours)
✨Tip Number 1
Familiarise yourself with the specific customer experience strategies that are successful in retail, especially in high-traffic areas like airports. Understanding how to create a memorable experience for customers can set you apart during interviews.
✨Tip Number 2
Showcase your leadership style by preparing examples of how you've motivated and developed your team in previous roles. Be ready to discuss specific instances where your coaching led to improved performance or customer satisfaction.
✨Tip Number 3
Research the latest trends in retail management and customer engagement, particularly in the airport environment. Being knowledgeable about current practices will demonstrate your commitment to staying ahead in the industry.
✨Tip Number 4
Prepare to discuss your approach to managing inventory and store operations effectively. Highlight any relevant experience you have with KPIs and how you've successfully driven productivity in past roles.
We think you need these skills to ace Store Manager - Manchester Airport (40 hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in retail or hospitality, particularly any previous roles as a Store Manager. Emphasise your people management skills and any achievements related to customer satisfaction and sales.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating unforgettable customer experiences. Mention specific examples of how you've motivated teams in the past and how you plan to drive performance targets in this role.
Showcase Leadership Skills: Use your application to demonstrate your leadership style. Provide examples of how you've coached team members, celebrated successes, and managed day-to-day operations effectively.
Highlight Availability: Clearly state your availability to work early shifts starting at 3 AM and late shifts ending at 10 PM. This shows that you understand the requirements of the role and are ready to commit.
How to prepare for a job interview at Rituals
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully motivated your team in the past, and be ready to discuss your leadership style and how it aligns with the company's values.
✨Understand Customer Experience
Since creating an unforgettable customer experience is key, think about specific strategies you've implemented to enhance customer satisfaction. Be prepared to share these insights during the interview to show your commitment to this aspect of the role.
✨Discuss Performance Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you've previously set and achieved targets, as well as how you plan to drive KPIs in this new role.
✨Emphasise Team Development
Highlight your experience in coaching and developing team members. Share examples of how you've helped others grow in their roles, and discuss your approach to regular one-on-ones and celebrating team successes.
