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- Tasks: Lead a team to create amazing customer experiences and achieve performance targets.
- Company: Join a dynamic retail environment at Luton Airport, focused on customer satisfaction.
- Benefits: Enjoy flexible hours, employee wellbeing initiatives, and opportunities for personal growth.
- Why this job: Be part of a supportive culture that celebrates success and values your unique contributions.
- Qualifications: Bring your energy, leadership skills, and relevant retail or hospitality experience.
- Other info: Must be available for early and late shifts; a clean criminal record is essential.
The predicted salary is between 36000 - 60000 £ per year.
Job Description As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential! You’ll work closely with your Area Manager to implement our local business strategy, continuously reach performance targets, and demonstrate effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience! You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations, and promote employee wellbeing and engagement through regular 1-on-1s and genuine connections with your team by celebrating successes! Qualifications High energy, humility, and a sense of humor! You are unique because of your ability to motivate your team and achieve goals related to customer satisfaction and sales. Additionally, as Store Manager, you are inspiring and performance-oriented. You also possess: Relevant experience as a Store Manager or similar role within retail or hospitality. Strong people management skills (e.g., communication, motivation, coaching, connection, and inspiration). Experience in sharing knowledge to drive behavioral change and develop others. Decision-making and problem-solving skills. Essential: 5-year checkable work history. Essential: Clean criminal record check (CRB/DBS). Essential: Availability to work early shifts starting at 3 AM three days a week and late shifts ending at 10 PM two days a week. #J-18808-Ljbffr
Store Manager - Luton Airport (40 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Luton Airport (40 hours)
✨Tip Number 1
Familiarise yourself with the specific customer experience strategies that StudySmarter employs. Understanding our approach will help you demonstrate how your leadership style aligns with our values during any discussions.
✨Tip Number 2
Prepare examples of how you've successfully motivated teams in previous roles. Be ready to share specific instances where your coaching led to improved performance or customer satisfaction, as this will showcase your people management skills.
✨Tip Number 3
Research the latest trends in retail and hospitality management. Being knowledgeable about current industry practices will not only impress us but also show that you're committed to continuous improvement and innovation.
✨Tip Number 4
Think about how you can promote employee wellbeing and engagement in your potential role. Prepare ideas on how you would celebrate team successes and foster a positive work environment, as this is crucial for a Store Manager at StudySmarter.
We think you need these skills to ace Store Manager - Luton Airport (40 hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality, particularly any previous roles as a Store Manager. Emphasise your people management skills and any achievements related to customer satisfaction and sales.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating unforgettable customer experiences. Mention specific examples of how you've motivated teams in the past and how you plan to implement the local business strategy at Luton Airport.
Showcase Leadership Skills: Demonstrate your leadership abilities by providing examples of how you've coached team members to achieve their goals. Highlight your decision-making and problem-solving skills, as these are crucial for the Store Manager role.
Prepare for Potential Questions: Anticipate questions related to your experience with performance targets and KPIs. Be ready to discuss how you would manage inventory and day-to-day operations while promoting employee wellbeing and engagement.
How to prepare for a job interview at Rituals
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully motivated and coached your team in the past. Highlight specific instances where your leadership led to improved performance or customer satisfaction.
✨Understand the Business Strategy
Familiarise yourself with the company's local business strategy and be ready to discuss how you would implement it in your store. Show that you can align your team's objectives with the overall goals of the company, and be prepared to suggest innovative ideas to drive performance.
✨Emphasise Customer Experience
Since creating an unforgettable customer experience is key, think of ways you've enhanced customer satisfaction in previous roles. Be ready to share specific strategies you've used to improve service and how you plan to maintain high standards in this role.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving and decision-making skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you clearly convey how you've handled challenges in the past and what the outcomes were.
