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- Tasks: Lead a team to create amazing customer experiences and achieve performance targets.
- Company: Join Rituals, a brand dedicated to enhancing everyday moments with unique products.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth and team celebrations.
- Why this job: Be part of a vibrant culture that values leadership, teamwork, and customer satisfaction.
- Qualifications: Bring your retail or hospitality experience, people management skills, and a positive attitude.
- Other info: This role requires an EU work permit and offers 40 hours per week.
The predicted salary is between 28800 - 43200 £ per year.
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Store Manager – Livingston (40 hours), Livingston
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Client:
Rituals
Location:
Livingston, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
631c9b97837a
Job Views:
4
Posted:
10.08.2025
Expiry Date:
24.09.2025
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Job Description:
As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!
You’ll work closely with your Area Manager to implement our local business strategy, reach performance targets, and lead with effective leadership. You’ll lead by example, coach your team, and ensure excellent customer service.
You’ll also define daily objectives, develop monthly plans based on productivity targets, manage store administration, oversee inventory and daily operations, and promote employee wellbeing and engagement through regular 1-to-1 meetings and team celebrations!
Qualifications:
High energy, humility, and a good sense of humor!
You are unique because of your ability to motivate your team and achieve goals related to customer satisfaction and sales. You are inspiring and performance-oriented.
Additionally, you possess:
- Relevant Store Manager experience or equivalent in retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, inspiration).
- Experience in sharing knowledge to drive behavioral change and develop others.
- Decision-making and problem-solving skills.
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Store Manager - Livingston (40 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Livingston (40 hours)
✨Tip Number 1
Familiarise yourself with Rituals' brand values and customer experience philosophy. Understanding their approach will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Network with current or former employees of Rituals to gain insights into the company culture and management style. This can provide you with valuable information to discuss during interviews and show your genuine interest in the role.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your ability to lead a team, drive sales, and enhance customer satisfaction. Tailoring your stories to reflect the skills mentioned in the job description will make you stand out.
✨Tip Number 4
Showcase your problem-solving skills by thinking of potential challenges a Store Manager might face at Rituals and how you would address them. This proactive approach can impress interviewers and highlight your readiness for the role.
We think you need these skills to ace Store Manager - Livingston (40 hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality, focusing on your people management skills and any achievements related to customer satisfaction and sales. Use specific examples to demonstrate how you've motivated teams and achieved goals.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating unforgettable customer experiences. Mention your leadership style and how you plan to implement the local business strategy. Be sure to include your sense of humour and energy, as these are key traits for the role.
Showcase Your Leadership Skills: During the application process, emphasise your decision-making and problem-solving abilities. Provide examples of how you've coached team members and driven behavioural change in previous roles, as this aligns with the expectations for the Store Manager position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Rituals
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully motivated your team in the past, and be ready to discuss your leadership style.
✨Understand Customer Experience
Since creating an unforgettable customer experience is key, think about specific strategies you've implemented to enhance customer satisfaction. Be prepared to share these insights during the interview.
✨Discuss Performance Targets
Familiarise yourself with performance metrics relevant to retail management. Be ready to talk about how you've met or exceeded targets in previous roles and how you plan to do the same at this company.
✨Emphasise Team Development
Highlight your experience in coaching and developing team members. Share examples of how you've helped others grow in their roles, as this aligns with the company's focus on employee wellbeing and engagement.
