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- Tasks: Engage with customers, provide tailored product advice, and create memorable experiences.
- Company: Join a luxury brand at Stansted Airport with a vibrant team culture.
- Benefits: Flexible hours, career growth opportunities, and a fun work environment.
- Other info: Must have a clean criminal record and a 5-year checkable work history.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Retail or hospitality experience, strong customer service skills, and a positive attitude.
The predicted salary is between 12 - 15 £ per hour.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You will interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Qualifications
- High on energy, low on ego and with a little bit of humour!
- You are ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our stores.
- You are professional and excited about our brand.
- You know how to share that excitement by showing our customers how our products can make them feel even better.
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Essential:
- 5-year checkable work history.
- Clean criminal record check (CRB/DBS).
Sales Advisor - Stansted Airport (24 hours - 6 month FTC) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Stansted Airport (24 hours - 6 month FTC)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Rituals' products and values. This way, you can show your passion and connect with customers on a deeper level during your interactions.
✨Tip Number 2
Practice your customer engagement skills! Role-play with a friend or family member to simulate real-life scenarios. This will help you feel more confident when it comes to turning every customer interaction into a memorable experience.
✨Tip Number 3
Show off your personality! Being high on energy and low on ego is key. Let your unique charm shine through in conversations, making customers feel at home while showcasing your professional side.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely excited about joining our team!
We think you need these skills to ace Sales Advisor - Stansted Airport (24 hours - 6 month FTC)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to sprinkle in a bit of humour and warmth. Remember, we’re looking for someone who can connect with customers, so show us how you do that in your writing.
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or hospitality. We love seeing how your past roles have prepared you for this position. Be specific about your achievements and how they relate to providing a ‘best in class’ customer experience.
Keep It Neat and Tidy: Just like our stores, your application should be clean and well-organised. Use clear headings and bullet points to make it easy for us to read. A tidy application reflects your attention to detail, which is super important for this role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Rituals!
How to prepare for a job interview at Rituals
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into Rituals' brand values and product offerings. Familiarise yourself with their bestsellers and unique selling points. This will not only show your enthusiasm but also help you connect with the interviewers when discussing how you can enhance customer experiences.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for a customer. Think of specific situations where you turned a negative experience into a positive one. This will demonstrate your customer-service mentality and problem-solving skills, which are crucial for a Sales Advisor role.
✨Bring the Energy and Humour
Rituals is looking for someone who is high on energy and low on ego. During the interview, let your personality shine through! Use humour appropriately to create a friendly atmosphere, and don’t be afraid to show your passion for making customers feel at home in the store.
✨Dress the Part
As a luxury brand, first impressions matter. Dress smartly and in line with the brand's aesthetic for your interview. This shows that you understand the importance of visual merchandising and are ready to represent the brand professionally from day one.