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For Companies At a Glance
- Tasks: Lead a team, mentor advisors, and create an amazing customer experience.
- Company: Join a vibrant luxury retail brand focused on feel-good experiences.
- Benefits: Gain valuable retail experience, develop skills, and enjoy a fun work environment.
- Why this job: Be a brand ambassador and make a real impact in customers' lives.
- Qualifications: Previous supervisory experience in retail or hospitality is essential.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors.
Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics! You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
On top of that, you have:
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Supervisor - Southampton (32 hours - 12 Month FTC) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Southampton (32 hours - 12 Month FTC)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Rituals' products and values. This way, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your people skills! Since you'll be mentoring and connecting with customers, think of examples where you've excelled in customer service or team leadership. Share these stories during your chat to highlight your experience.
✨Tip Number 3
Show your enthusiasm! When you're in the interview, let your excitement for the role shine through. A high-energy attitude can really make a difference and show that you're the right fit for the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Rituals family. Let’s get you on board!
We think you need these skills to ace Supervisor - Southampton (32 hours - 12 Month FTC)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Rituals brand shine through! We want to see how excited you are about creating that feel-good experience for customers and mentoring your team.
Tailor Your Experience: Make sure to highlight your previous experience in retail or hospitality. We’re looking for those specific skills that make you a great fit for the Supervisor role, so don’t hold back on showcasing your achievements!
Be Yourself: We love a bit of humour and personality! Don’t be afraid to let your unique voice come through in your application. Remember, we’re looking for someone who can connect with both customers and team members.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your amazing application and get you one step closer to joining our team!
How to prepare for a job interview at Rituals
✨Know Your Rituals
Before the interview, dive deep into the Rituals brand. Familiarise yourself with their products, values, and customer experience philosophy. This will not only show your enthusiasm but also help you connect your past experiences to the role of a Rituals Expert.
✨Showcase Your Mentoring Skills
As a potential mentor to the Rituals Advisors, be ready to share specific examples of how you've successfully guided team members in the past. Highlight your leadership style and how you foster a positive team environment, as this aligns perfectly with the brand's ethos.
✨Customer-Centric Mindset
Prepare to discuss how you’ve gone above and beyond for customers in previous roles. Think of anecdotes that demonstrate your customer-service mentality and problem-solving skills, as these are crucial for ensuring an optimal customer experience.
✨Bring the Energy!
Rituals is all about creating a feel-good experience, so let your personality shine during the interview. Be high on energy and low on ego—show them your passion for the brand and how you can bring that excitement to both customers and your team.
