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For Companies At a Glance
- Tasks: Engage with customers, provide product advice, and create memorable experiences.
- Company: Join a luxury brand focused on customer satisfaction and personal growth.
- Benefits: Enjoy opportunities for career advancement and a vibrant team culture.
- Why this job: Be part of a dynamic team that values connection and creativity in retail.
- Qualifications: Experience in retail or hospitality, strong customer service skills, and a positive attitude.
- Other info: Confidentiality of your application is guaranteed under EEO guidelines.
Job Description
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.
By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Qualifications
High on energy, low on ego, and with a little bit of humour!
You are ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our stores. In addition, as a Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On top of that, you have:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision-making and problem-solving skills.
- Good attention to detail, organized and structured.
Additional Information
All your information will be kept confidential according to EEO guidelines.
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Sales Advisor - Tunbridge Wells (8 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Tunbridge Wells (8 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding the unique selling points of their products will help you engage customers effectively and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer engagement skills by role-playing different scenarios with friends or family. This will help you become more comfortable in making connections and providing tailored recommendations, which is crucial for a Sales Advisor.
✨Tip Number 3
Research common retail challenges and think about how you would handle them. Being prepared with solutions to potential problems will showcase your decision-making and problem-solving skills during any interviews.
✨Tip Number 4
Showcase your team-player mentality by discussing past experiences where you collaborated with others to achieve a goal. Highlighting your ability to work well within a team will resonate with the hiring managers at Rituals.
We think you need these skills to ace Sales Advisor - Tunbridge Wells (8 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Rituals Advisor does. Highlight key responsibilities and qualifications that resonate with your experience.
Tailor Your CV: Customise your CV to reflect relevant experience in retail or hospitality. Emphasise your customer service skills and any achievements that demonstrate your ability to create memorable customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of the luxury retail environment. Use specific examples to illustrate how you connect with customers and contribute to a positive store atmosphere.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that your tone is professional yet personable, reflecting the brand's values.
How to prepare for a job interview at Rituals
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for the Rituals brand during the interview. Share what you love about their products and how they resonate with you personally. This will demonstrate your genuine interest and help you connect with the interviewer.
✨Demonstrate Customer Engagement Skills
Prepare examples of how you've successfully engaged with customers in previous roles. Highlight your ability to listen to their needs and provide tailored recommendations, as this is crucial for a Sales Advisor position.
✨Emphasise Teamwork and Collaboration
Since the role involves working closely with the Store Manager and Assistant Store Manager, be ready to discuss your experience in team settings. Share instances where you contributed to team goals and how you support your colleagues.
✨Highlight Problem-Solving Abilities
Be prepared to discuss situations where you've had to make quick decisions or solve problems on the spot. This will showcase your decision-making skills and your ability to handle challenges effectively in a retail environment.
