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For Companies At a Glance
- Tasks: Engage with customers, provide product advice, and create memorable experiences.
- Company: Join a luxury brand focused on enhancing customer well-being through unique products.
- Benefits: Enjoy flexible hours, a supportive team environment, and opportunities for career growth.
- Why this job: Be part of a vibrant team that values connection and creativity in retail.
- Qualifications: Energetic, customer-focused individuals with retail or hospitality experience are encouraged to apply.
- Other info: This is a part-time role with two shifts per week, including Sundays.
Job Description
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.
By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
This role will be across two days a week, both 4-hour shifts, including a Sunday.
Qualifications
High on energy, low on ego, and with a little bit of humour!
You are ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our stores. In addition, as a Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On top of that, you have:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and a team-player’s work ethic.
- Decision-making and problem-solving skills.
- Good attention to detail, organized and structured.
Additional Information
All your information will be kept confidential according to EEO guidelines.
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Sales Advisor - Rushden Lakes (8 hours - 3 months FTC) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Rushden Lakes (8 hours - 3 months FTC)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding the unique selling points of their products will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer interaction skills. Role-playing different scenarios can prepare you for engaging with customers, allowing you to showcase your ability to connect and create memorable experiences.
✨Tip Number 3
Highlight your previous retail or hospitality experience during the interview. Be ready to share specific examples of how you've provided excellent customer service and contributed to a team environment.
✨Tip Number 4
Demonstrate your enthusiasm for the role by asking insightful questions about the store's operations and team dynamics. This shows your genuine interest in becoming part of their team and your commitment to delivering a 'best in class' customer experience.
We think you need these skills to ace Sales Advisor - Rushden Lakes (8 hours - 3 months FTC)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Rituals Advisor does. Highlight the key responsibilities and qualifications required, such as customer engagement and teamwork.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or hospitality. Emphasise your customer service skills and any previous roles where you demonstrated decision-making and problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your ability to connect with customers. Use specific examples from your past experiences to illustrate how you can provide a 'best in class' customer experience.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Rituals
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Rituals and its products during the interview. Share any personal experiences you have with their products and how they resonate with you, as this will demonstrate your genuine interest in the brand.
✨Demonstrate Customer Engagement Skills
Prepare examples of how you've successfully engaged with customers in previous roles. Highlight your ability to listen to their needs and provide tailored recommendations, as this is crucial for a Sales Advisor position.
✨Emphasise Teamwork and Collaboration
Since the role involves working closely with the Store Manager and Assistant Store Manager, be ready to discuss your experience in team settings. Share instances where you contributed to team goals and how you support your colleagues.
✨Highlight Problem-Solving Abilities
Think of specific situations where you faced challenges in a retail or hospitality environment and how you resolved them. This will showcase your decision-making skills and your ability to maintain a positive customer experience even under pressure.
