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For Companies At a Glance
- Tasks: Guide customers through a transformative shopping experience in our luxury spa store.
- Company: Join Rituals, a brand redefining wellbeing and luxury on Oxford Street.
- Benefits: Enjoy opportunities for career growth and a vibrant work environment.
- Why this job: Be part of a unique concept that blends science and design for customer engagement.
- Qualifications: Bring energy, customer service skills, and retail or hospitality experience.
- Other info: Confidentiality of your application is guaranteed under EEO guidelines.
The predicted salary is between 24000 - 36000 £ per year.
Company Description
Job Description
As a Sales Advisor of our groundbreaking Oxford Street West \’Mind Oasis\’ store, you will guide a transformative shopping experience-blending science-backed treatments with immersive design. Opening this November, this concept redefines the way customers engage with wellbeing and luxury. Your vision and leadership will ensure every visitor experiences a moment of pause, breath, and reconnection in their everyday lives. Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.
By working closely with your Store Manager and Assistant Store Manager, you\’ll reach your personal goals and the goals for the store. You\’ll interact with customers every day and ensure to provide a \’best in class\’ customer experience. You\’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Qualifications
High on energy, low on ego and with a little bit of humour!
You are \’one of a kind\’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On top of that, you have:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player\’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Sales Advisor - London Oxford Street Flagship Spa (32 - 40 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - London Oxford Street Flagship Spa (32 - 40 hours)
✨Tip Number 1
Familiarise yourself with the Rituals brand and its product offerings. Understanding the unique selling points of their products will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer engagement skills. Since this role is all about creating a welcoming atmosphere, think of ways to make customers feel at home, such as using open body language and asking engaging questions to understand their needs.
✨Tip Number 3
Showcase your problem-solving abilities in real-life scenarios. Think of examples from your previous experience where you successfully resolved customer issues or improved their shopping experience, as this will highlight your suitability for the role.
✨Tip Number 4
Network with current employees or others in the retail industry. Engaging with people who have experience in similar roles can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
We think you need these skills to ace Sales Advisor - London Oxford Street Flagship Spa (32 - 40 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Sales Advisor. Highlight key responsibilities and qualifications that resonate with your experience.
Tailor Your CV: Customise your CV to reflect relevant experience in retail or hospitality. Emphasise your customer-service mentality, teamwork skills, and any specific achievements that demonstrate your ability to connect with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of the role. Use specific examples from your past experiences to illustrate how you can contribute to creating a transformative shopping experience.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your tone reflects the energy and professionalism the company values.
How to prepare for a job interview at Rituals
✨Show Your Passion for Wellbeing
Make sure to express your enthusiasm for the wellbeing and luxury aspects of the role. Share personal experiences or insights about how you connect with these themes, as this will resonate well with the company's vision.
✨Demonstrate Customer-Centric Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you went above and beyond to ensure a positive experience, as this aligns perfectly with the company's focus on 'best in class' service.
✨Emphasise Teamwork and Collaboration
Since the role involves working closely with the Store Manager and Assistant Store Manager, be ready to discuss your teamwork skills. Share instances where you successfully collaborated with others to achieve common goals, showcasing your ability to contribute to a positive team environment.
✨Be Ready to Discuss Problem-Solving
Think of specific challenges you've faced in previous roles and how you resolved them. This will demonstrate your decision-making and problem-solving skills, which are crucial for a Sales Advisor in a dynamic retail environment.
