At a Glance
- Tasks: Engage with customers, provide product advice, and create memorable experiences.
- Company: Join a luxury brand focused on enhancing customer well-being through unique products.
- Benefits: Enjoy flexible hours, career growth opportunities, and a vibrant team culture.
- Why this job: Be part of a dynamic team that values customer connection and personal development.
- Qualifications: Energetic, customer-focused individuals with retail or hospitality experience are encouraged to apply.
- Other info: Full flexibility required across weekdays and weekends; confidentiality assured.
Company Description
Job Description
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.
By working closely with your Store Manager and Assistant Store Manager, you\’ll reach your personal goals and the goals for the store. You\’ll interact with customers every day and ensure to provide a \’best in class\’ customer experience. You\’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
This role requires full flexibility across weekdays and weekends.
Qualifications
High on energy, low on ego and with a little bit of humour!
You are \’one of a kind\’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On top of that, you have:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player\’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Sales Advisor - Kingston (8 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Kingston (8 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding their philosophy will help you connect with customers and demonstrate genuine enthusiasm during your interactions.
✨Tip Number 2
Practice your customer engagement skills. Role-play scenarios with friends or family to enhance your ability to listen actively and respond to customer needs effectively, which is crucial for a Sales Advisor.
✨Tip Number 3
Showcase your flexibility in your conversations. Since the role requires availability across weekdays and weekends, emphasise your willingness to adapt your schedule to meet the store's needs.
✨Tip Number 4
Network with current or former employees of Rituals if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Sales Advisor - Kingston (8 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Rituals Advisor does. Highlight key responsibilities and required skills, such as customer engagement and teamwork, to tailor your application.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the brand. Mention specific experiences that demonstrate your customer service skills and ability to create memorable experiences.
Highlight Relevant Experience: In your CV, focus on previous roles in retail or hospitality. Use bullet points to showcase achievements that align with the job requirements, such as problem-solving and attention to detail.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Rituals
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for the Rituals brand during the interview. Share what you love about their products and how they resonate with you personally. This will demonstrate your genuine interest and help you connect with the interviewers.
✨Demonstrate Customer Engagement Skills
Prepare examples of how you've successfully engaged with customers in previous roles. Highlight your ability to listen to their needs and provide tailored recommendations, as this is crucial for a Sales Advisor position.
✨Emphasise Teamwork and Flexibility
Since the role requires working closely with the Store Manager and Assistant Store Manager, be ready to discuss your experience in team settings. Also, mention your flexibility in working hours, as this is important for meeting the store's operational needs.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you've had to resolve customer issues or make quick decisions, and be ready to share these experiences.