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For Companies At a Glance
- Tasks: Engage with customers, provide product advice, and create memorable experiences.
- Company: Join a luxury brand focused on enhancing customer well-being through unique products.
- Benefits: Enjoy flexible hours, a supportive team environment, and opportunities for career growth.
- Why this job: Be part of a vibrant team that values connection and creativity in retail.
- Qualifications: Energetic, customer-focused individuals with retail or hospitality experience are encouraged to apply.
- Other info: Full flexibility required, including weekends; work 2 days a week.
Job Description
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.
By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
This role requires full flexibility across the week, including weekends, and this role will be across 2 days in the week.
Qualifications
High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On top of that, you have:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
Additional Information
All your information will be kept confidential according to EEO guidelines.
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Sales Advisor Epsom (8 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor Epsom (8 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding the unique selling points of their products will help you engage customers effectively and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you to handle various customer needs and ensure you can create memorable experiences, which is key for a Sales Advisor.
✨Tip Number 3
Showcase your flexibility and willingness to work weekends during your conversations with the hiring team. Being open about your availability will demonstrate your commitment to the role and make you a more attractive candidate.
✨Tip Number 4
Network with current or former employees of Rituals if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.
We think you need these skills to ace Sales Advisor Epsom (8 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Rituals Advisor does. Highlight the key responsibilities and qualifications required, as this will help you tailor your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or hospitality. Emphasise your customer service skills and any previous roles where you engaged directly with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the brand. Mention specific experiences where you provided excellent customer service and how you can contribute to creating memorable customer experiences.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for the role of a Sales Advisor.
How to prepare for a job interview at Rituals
✨Show Your Passion for Customer Service
As a Sales Advisor, your ability to connect with customers is key. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you turned a challenging situation into a positive one.
✨Demonstrate Product Knowledge
Familiarise yourself with the Rituals brand and its products before the interview. Be ready to discuss how you would recommend products based on customer needs. Showing that you understand the brand will impress your interviewers.
✨Emphasise Teamwork and Flexibility
This role requires working closely with the Store Manager and Assistant Store Manager. Share examples of how you've successfully worked in a team environment and your willingness to be flexible with your schedule, especially on weekends.
✨Bring a Touch of Humour
The job description mentions being 'high on energy, low on ego, and with a little bit of humour'. Don’t be afraid to let your personality shine through during the interview. A light-hearted approach can help create a memorable impression.
