At a Glance
- Tasks: Engage with customers, provide tailored product advice, and create memorable experiences.
- Company: Join a luxury brand known for its exceptional customer service.
- Benefits: Flexible hours, career growth opportunities, and a fun team environment.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Energetic, customer-focused, and ready to bring your unique personality to the role.
- Other info: Work two days a week, including Sundays, in a vibrant retail setting.
The predicted salary is between 10 - 13 £ per hour.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards. This role will be across two days a week, both 4 hour shifts, including a Sunday.
Qualifications
- High on energy, low on ego and with a little bit of humour!
- You are ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our stores.
- Professional and excited about our brand.
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Sales Advisor Derby (8 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor Derby (8 hours)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Rituals' products and values. This way, you can show off your passion and knowledge, making it clear that you're the perfect fit for the team.
✨Tip Number 2
Practice your customer interaction skills! Role-play with a friend or family member to get comfortable with engaging customers. Remember, it’s all about creating memorable experiences, so showcase your personality and humour!
✨Tip Number 3
Be ready to share your past experiences! Think of specific examples where you’ve gone above and beyond for a customer. This will highlight your customer-service mentality and problem-solving skills, which are key for a Sales Advisor.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Advisor Derby (8 hours)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to sprinkle in a bit of humour and energy that matches the vibe of a Rituals Advisor.
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or hospitality. We’re looking for those customer-service skills, so connect your past roles to what we do at Rituals and how you can make every customer interaction memorable.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Rituals
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Rituals and their product range. Understand their philosophy and how they aim to create memorable customer experiences. This will not only impress your interviewers but also help you connect with their vision.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight your ability to listen, empathise, and provide tailored solutions. This is crucial for a role that focuses on creating a ‘best in class’ customer experience.
✨Demonstrate Team Spirit
Since this role involves working closely with the Store Manager and Assistant Store Manager, be ready to discuss how you thrive in a team environment. Share instances where you collaborated effectively with colleagues to achieve common goals.
✨Bring Your Energy and Humour
Rituals is looking for someone who is high on energy and low on ego. Be yourself during the interview and let your personality shine through. A little bit of humour can go a long way in making a memorable impression!