At a Glance
- Tasks: Engage with customers, provide product advice, and create memorable experiences.
- Company: Join a luxury brand opening a new store in Chester's Newgate Mall.
- Benefits: Enjoy opportunities for career growth and a vibrant team culture.
- Why this job: Be part of a dynamic team that values customer connection and personal development.
- Qualifications: Energetic, customer-focused individuals with retail or hospitality experience are welcome.
- Other info: Confidentiality of your application is guaranteed under EEO guidelines.
This position is for our brand new store opening in the Newgate Mall, Chester!
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Qualifications
- High on energy, low on ego and with a little bit of humour!
- You are ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our stores.
- In addition, as Rituals Advisor, you are professional and excited about our brand.
- You know how to share that excitement by showing our customers how our products can make them feel even better.
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Sales Advisor - Chester (8 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Chester (8 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding the products and how they enhance customer experiences will help you engage more effectively during interviews.
✨Tip Number 2
Practice your customer interaction skills. Since the role involves direct engagement with customers, consider role-playing scenarios with friends or family to build your confidence in providing a memorable experience.
✨Tip Number 3
Research the Newgate Mall and its customer demographic. Knowing the local area and what customers might be looking for can give you an edge in understanding their needs and preferences.
✨Tip Number 4
Show your enthusiasm for the brand during any interactions. Whether it's through networking or during the interview process, expressing genuine excitement about Rituals will demonstrate that you're a great fit for the team.
We think you need these skills to ace Sales Advisor - Chester (8 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Sales Advisor at Rituals entails. Focus on the key responsibilities and qualifications required, such as customer engagement and teamwork.
Tailor Your CV: Highlight relevant experience in retail or hospitality in your CV. Emphasise your customer-service mentality and any specific achievements that demonstrate your ability to connect with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Rituals brand. Mention how your skills align with the role and provide examples of how you've created memorable customer experiences in the past.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-structured and easy to read.
How to prepare for a job interview at Rituals
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Rituals and its products during the interview. Share what you love about the brand and how it aligns with your personal values. This will demonstrate your genuine interest and help you connect with the interviewer.
✨Prepare for Customer Interaction Scenarios
Since the role involves engaging directly with customers, be ready to discuss how you would handle various customer scenarios. Think of examples from your past experience where you provided excellent customer service or resolved a problem effectively.
✨Highlight Teamwork and Collaboration
Emphasise your ability to work as part of a team. Discuss experiences where you collaborated with colleagues to achieve a common goal, as this role requires working closely with the Store Manager and Assistant Store Manager.
✨Demonstrate Attention to Detail
Given the importance of maintaining store standards and visual merchandising, be prepared to talk about how you ensure attention to detail in your work. Provide examples of how you've kept previous workplaces organised and tidy.