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For Companies At a Glance
- Tasks: Engage with customers, provide tailored product advice, and create memorable experiences.
- Company: Exciting new store opening in Bury St Edmunds, part of a luxury brand.
- Benefits: Opportunities for career growth, dynamic team environment, and a fun workplace.
- Why this job: Join a passionate team and help customers discover products that enhance their lives.
- Qualifications: Energetic, customer-focused, with retail or hospitality experience.
- Other info: Be part of a brand that values connection and creativity.
Overview
This position is for our brand new store opening in Bury St Edmunds, Suffolk.
Address: THE ARC SHOPPING CENTRE, BURY ST EDMUNDS
Responsibilities
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.
By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Qualifications
High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On top of that, you have:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
Additional Information
All your information will be kept confidential according to EEO guidelines.
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Sales Advisor - Bury St Edmunds (8 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Bury St Edmunds (8 hours)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Rituals' products and values. This way, you can show your passion and connect with customers on a deeper level during your chat.
✨Tip Number 2
Practice your customer interaction skills! Role-play with a friend or family member to get comfortable with engaging customers and turning their needs into memorable experiences. It’ll help you shine in the interview!
✨Tip Number 3
Show off your personality! Being high on energy and low on ego is key. Let your unique charm and sense of humour come through when you’re talking about your experiences and how you connect with customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Rituals team right from the start.
We think you need these skills to ace Sales Advisor - Bury St Edmunds (8 hours)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to sprinkle in a bit of humour and warmth. Remember, we’re looking for someone who can connect with customers, so show us how you do that in your writing.
Tailor Your Application: Make sure to tailor your application specifically for the Sales Advisor role. Highlight any relevant experience you have in retail or hospitality, and explain how it relates to providing a ‘best in class’ customer experience. We love seeing how your background aligns with our brand!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that’s easy to read. Use bullet points if necessary to highlight your skills and experiences, making it easier for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our brand and what we stand for before you hit that submit button!
How to prepare for a job interview at Rituals
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Rituals and their product range. Understand their philosophy and how they aim to create memorable customer experiences. This knowledge will help you connect with the interviewers and show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about specific situations where you turned a negative experience into a positive one. This will demonstrate your customer-service mentality and problem-solving skills, which are crucial for a Sales Advisor role.
✨Bring Your Energy and Humour
Rituals is looking for someone who is high on energy and low on ego. During the interview, let your personality shine through! Don’t be afraid to inject a bit of humour into your responses, as long as it feels natural. This will help you stand out and show that you can connect with customers.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewers. Inquire about the team dynamics, growth opportunities, or how they measure success in the store. This shows that you’re not only interested in the position but also in contributing to the team’s success.
