At a Glance
- Tasks: Engage with customers, provide product advice, and create memorable experiences.
- Company: Join a luxury brand focused on enhancing customer well-being through unique products.
- Benefits: Enjoy flexible hours, career growth opportunities, and a vibrant team culture.
- Why this job: Be part of a dynamic team that values connection and creativity in retail.
- Qualifications: Energetic, customer-focused individuals with retail or hospitality experience are welcome.
- Other info: Full flexibility required; your information will be kept confidential.
Job Description As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards. This role requires full flexibility throughout the week. Qualifications High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our stores. In addition, as a Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better. On top of that, you have: Relevant experience in a similar position within retail or hospitality. A customer-service mentality and team-player’s work ethic. Decision making and problem-solving skills. Good attention to detail, organised and structured. Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr
Sales Advisor - Bournemouth (8 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Bournemouth (8 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding the products inside out will help you engage with customers more effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer interaction skills. Role-play scenarios with friends or family to enhance your ability to connect with customers and provide a memorable experience, which is crucial for a Sales Advisor.
✨Tip Number 3
Showcase your flexibility and willingness to work varied hours. Since the role requires full flexibility, emphasising your availability during the interview can set you apart from other candidates.
✨Tip Number 4
Highlight any previous experience in retail or hospitality during your conversations. Sharing specific examples of how you've provided excellent customer service will demonstrate your suitability for the role.
We think you need these skills to ace Sales Advisor - Bournemouth (8 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Rituals Advisor does. Highlight the key responsibilities and qualifications required, so you can tailor your application accordingly.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or hospitality. Emphasise your customer service skills and any previous roles where you engaged directly with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the brand. Mention specific experiences where you provided excellent customer service and how you can contribute to creating memorable customer experiences.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for the role of a Rituals Advisor.
How to prepare for a job interview at Rituals
✨Show Your Passion for Customer Service
As a Sales Advisor, your ability to connect with customers is key. Be prepared to share examples of how you've provided excellent customer service in the past and how you can create memorable experiences for customers.
✨Demonstrate Product Knowledge
Familiarise yourself with the brand and its products before the interview. Being able to discuss how the products can enhance a customer's experience will show your enthusiasm and professionalism.
✨Exhibit Team Spirit
Highlight your experience working in teams and how you contribute to achieving collective goals. Mention any specific instances where you collaborated effectively with colleagues to improve customer satisfaction.
✨Prepare for Situational Questions
Expect questions that assess your decision-making and problem-solving skills. Think of scenarios where you had to resolve customer issues or make quick decisions, and be ready to discuss these during the interview.