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- Tasks: Join our team to manage retail operations, logistics, and inventory for Rituals Cosmetics.
- Company: Rituals Cosmetics is a leading brand focused on creating meaningful moments through beauty products.
- Benefits: Enjoy flexible working options, a vibrant team culture, and opportunities for personal growth.
- Why this job: Be part of a dynamic team driving growth and innovation in a fast-paced environment.
- Qualifications: Experience in supply and logistics, strong analytical skills, and excellent communication abilities required.
- Other info: Ideal for self-starters who thrive in a collaborative and agile workplace.
The predicted salary is between 28800 - 43200 £ per year.
We are super excited to announce that we are now looking for a Retail Operations Specialist to join our Retail Operations Team in our London Head Office. As a member of the Local Retail Operations team, the Commercial Operations Specialist plays an important role in supporting the growth of Rituals Cosmetics in the UK and Ireland by being the local lead of commercial plans for Regular and Outlet stores whilst overseeing the areas of Supply, Logistics, and Inventory Management.
The Specialist will collaborate with the Retail lead on commercial plans and aid in ensuring effective, first-time right communication from the local and central head offices teams to the frontline on commercial topics and work collaboratively with Stock Planners and Logistics Coordinators to ensure the correct inventory is fulfilled in a timely and efficient manner for the estate. They will apply their analytical skills to review and report on Commercial and Operational KPIs and utilise their findings and influence to ensure their areas of responsibilities operate at a high level. Through their drive to bring about growth, they will constantly seek process improvements and work with local and central colleagues to bring about positive change.
Key Accountabilities:
- Receives, reviews and collaborates with local stakeholders to prepare commercial briefings for Regular and Outlet stores
- Prepares the communication of commercial briefings for LHO, Field and Frontline teams and oversees its execution
- Tracks and reports on the performance of Commercial focuses and makes recommendations for business improvement
- Works with local and central stakeholders to prepare robust Summer and Winter Sale plans
- Takes the lead in reviewing product forecasts and consults local stakeholders to ensure plan meets anticipated sales
- Analyses and works with Stock Planner (Central Head Office) to ensure optimal regular and promotional product availability for Regular and Outlet stores and reduces the possibility of out of stocks and is the local lead for Field and Frontline teams on replenishment topics
- Takes the lead in supporting Frontline teams with Capacity Management and aids Retail team in the planning and execution of Interstore transfers where necessary
- Works collaboratively with Logistics Coordinator (Central Head Office) to manage the performance of 3PL and is the local lead for Field and Frontline teams on logistical topics
- Works to ensure a high level of knowledge and understanding on all Replenishment and Logistical topics and provides training where necessary
- Works with OpEx to track and ensure Inventory Management processes are followed as per Global Ways of Working
- Collaborates with Store Opening Coordinator on Supply and Logistics actions for new store openings
Your Experience:
- Experience leading or collaborating on Supply and Logistics
- Experience in the preparation, implementation, and evaluation of Commercial Plans
- Strong numerical and analytical skills
- Strong influencing and communication skills
- Extremely driven, a self-starter and team player with attention to detail and a strong sense of accountability
- Flexible with priorities and comfortable in a fast pace, agile environment
Personal Attributes:
- Excellent communication skills both externally and at all levels in the company, both written and verbal
- Advanced IT skills, particularly in excel
- Structured and process driven
- Attention to detail is a must
- Enthusiastic, self-confident and self-motivated
- Willing to adapt and take on new challenges and driven to continually improve
Retail Operations Specialist employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Operations Specialist
✨Tip Number 1
Familiarise yourself with the retail operations landscape, especially in the cosmetics industry. Understanding the specific challenges and trends in supply chain management and inventory control will give you an edge during discussions.
✨Tip Number 2
Network with professionals in the retail and logistics sectors. Attend industry events or join relevant online forums to connect with people who can provide insights into the role and potentially refer you to opportunities at StudySmarter.
✨Tip Number 3
Brush up on your analytical skills, particularly in Excel. Being able to demonstrate your proficiency in data analysis and reporting will be crucial, as these skills are highlighted in the job description.
✨Tip Number 4
Prepare to discuss your experience with commercial plans and how you've contributed to process improvements in previous roles. Be ready to share specific examples that showcase your problem-solving abilities and teamwork.
We think you need these skills to ace Retail Operations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supply and logistics, as well as your analytical skills. Use specific examples that demonstrate your ability to prepare and implement commercial plans.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Retail Operations Specialist role. Mention how your previous experiences align with the key accountabilities listed in the job description, particularly your collaboration with stakeholders and your drive for process improvements.
Highlight Analytical Skills: Since the role requires strong numerical and analytical skills, provide examples of how you've used these skills in past roles. This could include tracking KPIs or making data-driven recommendations for business improvements.
Showcase Communication Abilities: Emphasise your communication skills in both your CV and cover letter. Mention any experience you have in preparing briefings or training others, as effective communication is crucial for this position.
How to prepare for a job interview at Rituals
✨Know Your Numbers
As a Retail Operations Specialist, you'll need strong numerical and analytical skills. Brush up on relevant KPIs and be prepared to discuss how you've used data to drive decisions in previous roles.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be ready to provide examples of how you've successfully communicated complex information to various stakeholders, ensuring everyone is on the same page.
✨Demonstrate Your Problem-Solving Ability
Expect questions about how you've tackled challenges in supply and logistics. Prepare specific examples that highlight your analytical thinking and ability to implement process improvements.
✨Be Ready for Scenario Questions
You might face scenario-based questions during the interview. Think about potential situations you could encounter in this role and how you would handle them, especially regarding inventory management and collaboration with teams.
