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For Companies At a Glance
- Tasks: Assist in managing retail operations and support ongoing projects in a fast-paced environment.
- Company: Join Rituals Cosmetics, a leading brand focused on enhancing everyday moments.
- Benefits: Enjoy a paid internship with hands-on experience and potential career growth opportunities.
- Why this job: Perfect for those passionate about retail and operations, offering real-world learning and team collaboration.
- Qualifications: Strong organisational skills, excellent communication, and proficiency in Microsoft Office required.
- Other info: This is a 12-month fixed-term contract based in Central London.
Company Description
Job Description
This role is a paid internship based in our London Head Office.
The Retail Operations Intern will aid the Local Retail Operations team in ensuring the efficient running of Rituals Cosmetics stores in the UK and Ireland.
The intern will be responsible for a number of dedicated administrative areas alongside providing the Operations team with support on ongoing project and ad hoc work which develops and optimises the processes, tools and services for our Frontline colleagues to excel on the Shopfloor.
The role requires someone who is passionate about Retail, Operations and enjoys working in a fast-paced environment where they can learn on the job daily.
Key Responsibilities:
- Responsible for the Retail Inbox, resulting in the management and coordination of communication from Retail stores to Retail Operations
- Work alongside our Retail Operations specialists to collate and prepare effective copy to be shared via internal communications platform
- Liaise with departments in Local Head office to prepare Weekly Newsletter template
- Liaise with Head of Retail to review and rework monthly Commercial Briefing
- Responsible for executing or coordinating basic Operations tasks set by Central Head Office
- Track and escalate Expense and Invoicing queries
- Liaise with Shop Materials and Central Retail Operations to escalate when stores have issues with materials
- Provide first line of support and tracking for Shop Logistics
- Preparation and collation of Feedback Forms for Retail Operations
- Perform administrative tasks such as data entry, filing, and booking delivery
- Support the Local Operations team with any ad hoc or administrative project tasks
Qualifications
- Strong organisational and time-management skills with the ability to prioritise tasks and meet deadlines.
- Excellent communication and interpersonal skills, both written and verbal.
- Ability to work independently and collaboratively in a team environment.
- Customer service oriented with the ability to provide exceptional service to key stakeholders.
- Proficient in Microsoft Office and experience with retail point-of-sale systems.
Additional Information
Retail Operations Intern - Central London (37.5 hours - 12 month FTC) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Operations Intern - Central London (37.5 hours - 12 month FTC)
✨Tip Number 1
Familiarise yourself with the retail operations landscape, especially in cosmetics. Understanding the specific challenges and trends in this sector will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current or former employees of Rituals Cosmetics. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel and PowerPoint. Being proficient in these tools will not only help you in the role but also demonstrate your readiness to take on administrative tasks.
✨Tip Number 4
Prepare examples of how you've successfully managed multiple tasks or projects in a fast-paced environment. This will showcase your organisational skills and ability to thrive under pressure, which are crucial for this internship.
We think you need these skills to ace Retail Operations Intern - Central London (37.5 hours - 12 month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Retail Operations Intern role. Emphasise your organisational skills, communication abilities, and any previous retail or administrative experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and operations. Mention specific examples of how you've demonstrated strong organisational skills or provided exceptional customer service in past roles.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office and any experience with retail point-of-sale systems. This will show that you have the technical skills needed for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rituals
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry during the interview. Share any relevant experiences or projects that demonstrate your interest in retail operations, as this role requires a genuine passion for the field.
✨Highlight Your Organisational Skills
Since the role involves managing various administrative tasks, be prepared to discuss how you prioritise and organise your workload. Provide examples of how you've successfully managed multiple tasks in the past, especially in fast-paced environments.
✨Demonstrate Communication Skills
Excellent communication is key for this position. Be ready to showcase your written and verbal communication skills by discussing previous experiences where you effectively communicated with team members or stakeholders.
✨Familiarise Yourself with Microsoft Office
As proficiency in Microsoft Office is required, brush up on your skills before the interview. Be prepared to discuss how you've used these tools in previous roles, particularly in relation to data entry and administrative tasks.
