As a Supervisor (Internally known as 'Expert'), you'll create what we call the Feel-Good Experience: our way of making customers feel amazing. And that's exactly what you'll master. You'll have deep product knowledge and the Feel-Good Experience down to an art. At this point, you're beyond doing your job - you're helping others get better at theirs too.
Your responsibilities
- Deliver amazing customer service - you know every product inside out and share their stories in ways that connect with every customer you meet.
- Win at sales and bring others with you - do great at your own targets while setting the example for your team members.
- Be the problem-solver customers and colleagues trust - handle complex questions and situations with confidence, while keeping the boutique running smoothly.
- Represent Rituals - follow safety standards, rock the Rituals look, and keep your product knowledge up to date through training and workshops.
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Supervisor Reading 8-16 hours (7 Week Fixed Term Contract) employer: Rituals
Rituals is an exceptional employer that prioritises employee growth and a vibrant work culture, making it an ideal place for those passionate about luxury retail. With a focus on creating meaningful customer experiences, employees are encouraged to develop their skills in a supportive environment, while enjoying unique benefits and a collaborative atmosphere in our beautifully designed store. Join us in elevating customer experiences and be part of a team that values your contributions and personal development.
