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For Companies At a Glance
- Tasks: Engage with customers, provide tailored product advice, and create memorable experiences.
- Company: Join a luxury brand known for its exceptional customer service.
- Benefits: Exciting career growth opportunities and a supportive team environment.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Energetic, customer-focused, and ready to connect with people.
- Other info: Perfect for those looking to develop their retail skills in a fun atmosphere.
The predicted salary is between 11 - 16 £ per hour.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Qualifications
- High on energy, low on ego and with a little bit of humour!
- You are ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our stores.
- You are professional and excited about our brand.
- You know how to share that excitement by showing our customers how our products can make them feel even better.
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Sales Advisor Oxford (8 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor Oxford (8 hours)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Rituals' products and values. This way, you can show your passion and connect with customers on a deeper level during your chat.
✨Tip Number 2
Practice your customer interaction skills! Role-play with a friend or family member to get comfortable with engaging customers. Remember, it’s all about making them feel at home and turning every interaction into a memorable experience.
✨Tip Number 3
Show off your personality! Being high on energy and low on ego is key. Let your humour shine through in your conversations, and don’t be afraid to share your unique approach to customer service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Sales Advisor Oxford (8 hours)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We love candidates who can connect with customers, so don’t be afraid to sprinkle in a bit of humour and warmth to reflect that vibe.
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or hospitality. We want to see how your background aligns with the role of a Rituals Advisor, so be specific about your customer service skills and teamwork.
Be Detail-Oriented: Pay attention to the details in your application. Organise your information clearly and ensure there are no typos or errors. A well-structured application shows us you’re serious about the role and care about quality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Rituals
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into the Rituals brand. Familiarise yourself with their products, values, and what makes them unique. This will not only show your enthusiasm but also help you connect with the interviewers when discussing how you can contribute to creating memorable customer experiences.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you turned a challenging situation into a positive one or went above and beyond for a customer. This will demonstrate your ability to engage with customers and provide that 'best in class' experience they’re looking for.
✨Bring Your Energy and Humour
As a Rituals Advisor, being high on energy and low on ego is key. During the interview, let your personality shine through! Use humour appropriately to create a relaxed atmosphere, showing that you can connect with customers and make them feel at home in the store.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, growth opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you understand if it’s the right fit for you.
