At a Glance
- Tasks: Lead a team, mentor advisors, and create an amazing customer experience.
- Company: Join a luxury retail brand known for its feel-good products.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Fun, energetic environment with a focus on teamwork and personal development.
- Why this job: Be a brand ambassador and make a real impact in luxury retail.
- Qualifications: Retail or hospitality experience with a passion for customer service.
Role Overview
As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors. Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!
Responsibilities
- You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store.
- You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
- High on energy, low on ego and with a little bit of humour!
- You are ‘one of a kind’ because of your ability to mentor your team members and connect with customers, so everyone feels at home in our stores.
- In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
Qualifications
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Supervisor - Dalton Park (16-32 hours) in Murton employer: Rituals
Rituals is an exceptional employer that values its employees by fostering a vibrant and supportive work culture in the heart of Banbridge. With a focus on personal growth and development, team members are encouraged to thrive through comprehensive training and career advancement opportunities. Joining Rituals means being part of a passionate team dedicated to creating meaningful customer experiences while enjoying the unique benefits of working in a brand new store environment.
