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- Tasks: Lead a team, mentor advisors, and create an amazing customer experience.
- Company: Join a vibrant luxury retail brand focused on feel-good experiences.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Be a brand ambassador and make a real impact in a fun environment.
- Qualifications: Experience in retail or hospitality, strong teamwork, and customer service skills.
- Other info: Dynamic role with a supportive team and room for career advancement.
The predicted salary is between 13 - 16 £ per hour.
As a Rituals Expert, you are part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers' needs and at the same time, you are a role model and mentor to our Rituals Advisors.
Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics! You'll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You'll interact directly with customers to ensure an optimal customer experience and you'll mentor and support Rituals Advisors.
High on energy, low on ego and with a little bit of humour! You are 'one of a kind' because of your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as a Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
On top of that, you have:
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player's work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Supervisor - Wimbledon (16-24 hours) in London employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Wimbledon (16-24 hours) in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Rituals' products and values. This way, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your people skills! Since you'll be interacting with customers and mentoring team members, think of examples where you've excelled in customer service or leadership. Share these stories during your chat to highlight your experience.
✨Tip Number 3
Show your enthusiasm! When you're in the interview, let your excitement for the role shine through. A high-energy attitude can be contagious, and it’s exactly what they’re looking for in a Rituals Expert.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Supervisor - Wimbledon (16-24 hours) in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Rituals brand shine through! We want to see how excited you are about creating that feel-good experience for customers and mentoring your team.
Tailor Your CV: Make sure your CV highlights your relevant experience in retail or hospitality. We’re looking for those leadership skills and customer service mentality, so don’t be shy about showcasing your achievements!
Be Authentic: We love a bit of humour and personality! Don’t hesitate to let your unique voice come through in your application. Show us who you are and why you’d be a great fit for our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to becoming a Rituals Expert!
How to prepare for a job interview at Rituals
✨Know Your Rituals
Before the interview, dive deep into the Rituals brand. Familiarise yourself with their products, values, and the overall feel-good experience they promote. This knowledge will not only impress your interviewers but also help you connect with the brand's ethos.
✨Showcase Your Mentoring Skills
As a potential Rituals Expert, you'll need to demonstrate your ability to mentor and support others. Prepare examples from your past experiences where you've successfully guided team members or improved customer interactions. This will highlight your leadership qualities.
✨Emphasise Customer Experience
Be ready to discuss how you prioritise customer service in your previous roles. Share specific instances where you went above and beyond to ensure a positive experience for customers. This aligns perfectly with the role's focus on creating an optimal customer experience.
✨Bring the Energy!
Rituals is all about high energy and a positive vibe. During your interview, let your personality shine through! Use humour where appropriate and show your enthusiasm for the role. This will help convey that you’re a great fit for their team culture.
