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For Companies At a Glance
- Tasks: Lead a team, mentor advisors, and create an amazing customer experience.
- Company: Join a luxury retail brand that values creativity and teamwork.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Be a brand ambassador and make a real impact in a vibrant store environment.
- Qualifications: Retail or hospitality experience, strong leadership skills, and a passion for customer service.
- Other info: Fun, energetic atmosphere where your unique personality shines!
The predicted salary is between 13 - 16 £ per hour.
As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors. Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!
You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
Qualifications
- High on energy, low on ego and with a little bit of humour!
- You are ‘one of a kind’ because of your ability to mentor your team members and connect with customers, so everyone feels at home in our stores.
- Professional and excited about our brand and know how to share that excitement with your team members and our customers!
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Supervisor - Wandsworth (16 hours) in London employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Wandsworth (16 hours) in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Rituals' products and values. This way, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your people skills! Since you'll be mentoring and connecting with customers, think of examples from your past experiences where you've excelled in customer service or team leadership. We want to see that energy and humour shine through!
✨Tip Number 3
Show us your problem-solving skills! Be ready to discuss how you've tackled challenges in previous roles. Whether it’s a tricky customer situation or a team conflict, we love hearing about your decision-making process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team. Let’s make that connection happen!
We think you need these skills to ace Supervisor - Wandsworth (16 hours) in London
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the Rituals brand shine through in your application. We want to see how excited you are about creating that feel-good experience for customers and mentoring your team!
Tailor Your CV: Make sure your CV highlights your relevant experience in retail or hospitality. We’re looking for those supervisory skills, so don’t forget to mention any leadership roles you've had and how you’ve motivated your team.
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Rituals Expert role. Share specific examples of how you’ve connected with customers and supported your team in previous jobs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Rituals
✨Know Your Rituals
Before the interview, dive deep into the Rituals brand. Familiarise yourself with their products, values, and customer experience philosophy. This will not only show your enthusiasm but also help you connect your past experiences to their brand ethos.
✨Showcase Your Mentoring Skills
As a potential Rituals Expert, you'll need to demonstrate your ability to mentor and support others. Prepare examples from your previous roles where you've successfully guided team members or improved team performance. This will highlight your leadership qualities.
✨Customer-Centric Mindset
Be ready to discuss how you prioritise customer service. Think of specific instances where you went above and beyond for a customer or resolved a challenging situation. This will illustrate your commitment to creating an optimal customer experience.
✨Bring the Energy!
Rituals is looking for someone high on energy and low on ego. During the interview, let your personality shine through! Use humour where appropriate and engage with your interviewers to create a positive atmosphere. This will reflect the vibe they want in their stores.
