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For Companies At a Glance
- Tasks: Lead a team, mentor advisors, and create an amazing customer experience.
- Company: Join a luxury retail brand known for its feel-good products.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Be a brand ambassador and make a real impact in luxury retail.
- Qualifications: Retail or hospitality experience, strong teamwork, and a passion for customer service.
- Other info: Fun, energetic environment where your unique skills shine!
The predicted salary is between 24000 - 36000 £ per year.
As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors. Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics! You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
Qualifications:
- High on energy, low on ego and with a little bit of humour!
- Ability to mentor team members and connect with customers.
- Professional and excited about our brand.
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Supervisor - High Street Kensington (24-32 hours) in London employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - High Street Kensington (24-32 hours) in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Rituals' products and values. This way, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your people skills! Since you'll be mentoring and connecting with customers, think of examples from your past where you've excelled in customer service or team leadership. Share these stories during your chat to showcase your experience.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, let your excitement for the role shine through. A positive attitude can be contagious, and it’s exactly what we’re looking for in a Rituals Expert.
✨Tip Number 4
Be ready to demonstrate your problem-solving skills! Think of scenarios where you've tackled challenges in retail or hospitality. This will help us see how you can handle the fast-paced environment at Rituals.
We think you need these skills to ace Supervisor - High Street Kensington (24-32 hours) in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Rituals brand shine through! We want to see how excited you are about creating a feel-good experience for our customers and mentoring your team.
Tailor Your Experience: Make sure to highlight your previous experience in retail or hospitality. We’re looking for those specific skills that make you a great fit for the Supervisor role, so don’t hold back on showcasing your achievements!
Be Yourself: We love authenticity! Use your own voice in your application. Share a bit of your personality and humour – it’s all about connecting with us and showing that you’re ‘one of a kind’.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to becoming a Rituals Expert.
How to prepare for a job interview at Rituals
✨Know Your Rituals
Before the interview, dive deep into the Rituals brand. Familiarise yourself with their products, values, and customer experience philosophy. This will not only show your enthusiasm but also help you connect your past experiences to their brand ethos.
✨Showcase Your Mentoring Skills
As a potential Rituals Expert, you'll need to demonstrate your ability to mentor and support others. Prepare examples from your previous roles where you've successfully guided team members or improved team performance. This will highlight your leadership qualities.
✨Customer-Centric Mindset
Be ready to discuss how you prioritise customer service in your work. Think of specific instances where you went above and beyond for a customer or resolved a challenging situation. This will illustrate your commitment to creating a feel-good experience.
✨Bring the Energy!
Rituals is looking for someone high on energy and low on ego. During the interview, let your personality shine through! Use humour where appropriate and engage with your interviewers to create a positive atmosphere. This will reflect the vibe they want in their stores.
