At a Glance
- Tasks: Lead sales, deliver exceptional customer experiences, and mentor your team.
- Company: Join a luxury retail brand in Leeds with a focus on feel-good experiences.
- Benefits: Competitive pay, dynamic work environment, and opportunities for personal growth.
- Why this job: Be a key player in creating memorable moments for customers and your team.
- Qualifications: Experience in retail or hospitality, target-driven, and great problem-solving skills.
- Other info: Perfect for those who love luxury brands and want to make a difference.
The predicted salary is between 28800 - 43200 Β£ per year.
A luxury retail brand in Leeds is looking for a Rituals Expert to join its in-store management team. In this role, you will be the lead sales advisor, providing an exceptional customer experience while mentoring and supporting other team members. You should have prior experience in retail or hospitality, a strong motivation to meet targets, and excellent problem-solving skills. This position requires a customer-service mindset and an eye for detail. Join us and help create a feel-good experience for everyone!
Responsibilities
- Act as lead sales advisor, delivering an exceptional customer experience.
- Mentor and support other team members in-store.
Qualifications
- Prior experience in retail or hospitality.
- Strong motivation to meet targets.
- Excellent problem-solving skills.
- Customer-service mindset and eye for detail.
Luxury Retail Team Leader & Brand Ambassador in Leeds employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Luxury Retail Team Leader & Brand Ambassador in Leeds
β¨Tip Number 1
Network like a pro! Reach out to your connections in the retail and hospitality sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Show off your personality! When you get that interview, let your passion for luxury retail shine through. Share stories about how you've created exceptional customer experiences in the past.
β¨Tip Number 3
Prepare for situational questions! Think about how you would handle specific scenarios related to mentoring team members or solving customer issues. This will show you're ready to step up as a leader.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Luxury Retail Team Leader & Brand Ambassador in Leeds
Some tips for your application π«‘
Show Your Passion for Luxury Retail: When writing your application, let your enthusiasm for luxury retail shine through. Share specific experiences that highlight your love for providing exceptional customer service and how youβve gone above and beyond in previous roles.
Highlight Your Mentoring Skills: Since this role involves mentoring other team members, make sure to include examples of how you've supported or trained colleagues in the past. We want to see how you can inspire others to deliver a top-notch customer experience!
Demonstrate Problem-Solving Abilities: Retail can be unpredictable, so itβs crucial to showcase your problem-solving skills. Include a brief story about a challenge you faced in a previous job and how you resolved it. This will show us youβre ready for anything!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates. Plus, it shows youβre keen to join our team!
How to prepare for a job interview at Rituals
β¨Know the Brand Inside Out
Before your interview, make sure you research the luxury retail brand thoroughly. Understand their values, products, and customer service philosophy. This will not only help you answer questions confidently but also show your genuine interest in the role.
β¨Showcase Your Customer Service Skills
Prepare examples from your previous experience in retail or hospitality that highlight your customer service skills. Think of specific situations where you went above and beyond to create a positive experience for customers, as this is crucial for the role.
β¨Demonstrate Leadership Qualities
As a potential team leader, itβs important to showcase your mentoring abilities. Be ready to discuss how you've supported or trained team members in the past. Share stories that illustrate your leadership style and how you motivate others to meet targets.
β¨Problem-Solving Scenarios
Expect to be asked about how you handle challenges. Prepare a few scenarios where you successfully solved a problem in a retail or hospitality setting. Focus on your thought process and the steps you took to resolve the issue, as this will demonstrate your critical thinking skills.