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For Companies At a Glance
- Tasks: Lead a team, mentor advisors, and create an amazing customer experience.
- Company: Join a vibrant luxury retail brand focused on feel-good experiences.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Be a brand ambassador and make a real impact in a fun environment.
- Qualifications: Experience in retail or hospitality and a passion for customer service.
- Other info: Dynamic team culture with plenty of room for creativity and development.
The predicted salary is between 13 - 16 £ per hour.
As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors.
Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics! You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
On top of that, you have:
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Supervisor - Enniskillen (12 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Enniskillen (12 hours)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Rituals' products and values. This way, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your people skills! Since you'll be mentoring and connecting with customers, think of examples where you've excelled in customer service or team leadership. Share these stories during your chat to highlight your experience.
✨Tip Number 3
Show your enthusiasm! When you walk into that interview, let your energy shine through. A positive attitude and a bit of humour can go a long way in making a memorable impression on the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Rituals family and ready to take on the challenge!
We think you need these skills to ace Supervisor - Enniskillen (12 hours)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Rituals brand shine through! We want to see how excited you are about creating that feel-good experience for customers and mentoring your team.
Tailor Your CV: Make sure your CV highlights your relevant experience in retail or hospitality. We’re looking for those supervisory skills, so don’t forget to mention any leadership roles you've had and how you’ve motivated your team!
Be Personable: In your cover letter, connect with us on a personal level. Share a story or an example of how you’ve gone above and beyond for a customer or supported a colleague. We love a bit of humour too, so don’t be afraid to let your personality shine!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Rituals
✨Know Your Rituals
Before the interview, dive deep into the Rituals brand. Familiarise yourself with their products, values, and customer experience philosophy. This will not only show your enthusiasm but also help you connect your past experiences to their brand ethos.
✨Showcase Your Mentoring Skills
As a potential Rituals Expert, you'll be expected to mentor others. Prepare examples from your previous roles where you've successfully guided team members or improved their performance. Highlighting these experiences will demonstrate your leadership capabilities.
✨Customer-Centric Mindset
Be ready to discuss how you’ve put customers first in your previous roles. Think of specific instances where you went above and beyond to enhance a customer's experience. This aligns perfectly with the customer-service mentality they’re looking for.
✨Bring the Energy!
Rituals values high energy and a sense of humour. During the interview, let your personality shine through. Be engaging and enthusiastic about the role, as this will reflect the kind of atmosphere you’ll create in-store.
