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For Companies At a Glance
- Tasks: Engage with customers, provide tailored product advice, and create memorable experiences.
- Company: Join a luxury brand known for its exceptional customer service.
- Benefits: Flexible hours, career growth opportunities, and a fun team environment.
- Why this job: Be part of a dynamic team and help customers discover products that enhance their well-being.
- Qualifications: Retail or hospitality experience, strong customer service skills, and a positive attitude.
- Other info: Work two days a week, including Sundays, in a vibrant store atmosphere.
The predicted salary is between 11 - 16 £ per hour.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards. This role will be across two days a week, both 4 hour shifts, including a Sunday.
Qualifications
- High on energy, low on ego and with a little bit of humour!
- You are ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our stores.
- You are professional and excited about our brand.
- You know how to share that excitement by showing our customers how our products can make them feel even better.
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Sales Advisor - Derby (8 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Derby (8 hours)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Rituals' products and values. This way, you can show off your knowledge and passion when chatting with the team.
✨Tip Number 2
Practice your customer interaction skills! Role-play with a friend or family member to get comfortable with engaging customers and turning their needs into memorable experiences.
✨Tip Number 3
Show your personality! When you meet the team, let your energy and humour shine through. They’re looking for someone who can connect with customers, so be yourself and have fun!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Rituals family. Let’s make it happen!
We think you need these skills to ace Sales Advisor - Derby (8 hours)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to sprinkle in a bit of humour and warmth. Remember, we’re looking for someone who can connect with customers, so show us how you do that in your writing.
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or hospitality. We love seeing how your past roles have prepared you for this position. Be specific about your achievements and how they relate to providing a ‘best in class’ customer experience.
Be Organised and Clear: Keep your application neat and structured. A well-organised application shows us that you pay attention to detail, which is super important for this role. Use clear headings and bullet points where necessary to make it easy for us to read.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our brand and what we stand for!
How to prepare for a job interview at Rituals
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into the Rituals brand. Familiarise yourself with their products, values, and what makes them unique in the market. This knowledge will not only impress your interviewers but also help you connect with customers in a genuine way.
✨Showcase Your Customer Service Skills
Prepare to share specific examples from your past experiences where you've gone above and beyond for a customer. Think about times when you turned a negative experience into a positive one. This will demonstrate your customer-service mentality and problem-solving skills, which are crucial for a Sales Advisor role.
✨Bring the Energy and Humour
As they say, high on energy, low on ego! Make sure to bring your personality to the interview. Show your enthusiasm for the role and don’t be afraid to sprinkle in a bit of humour. This will help you stand out as someone who can create a memorable experience for customers.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. Ask about team dynamics, opportunities for growth, or how they measure success in the store. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.
