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For Companies At a Glance
- Tasks: Engage with customers and provide tailored product recommendations for a memorable shopping experience.
- Company: Join Rituals, a brand known for luxurious yet affordable home body cosmetics.
- Benefits: Flexible hours, training programs, and opportunities for career growth in luxury retail.
- Why this job: Be part of a festive team and make every customer feel special this holiday season.
- Qualifications: Experience in retail or hospitality, strong customer service skills, and a positive attitude.
- Other info: Dynamic work environment with a focus on teamwork and personal development.
We are looking for Rituals Advisors for the Festive Season! At Rituals, we created an extensive collection of luxurious yet affordable home body cosmetics. As our products, every Rituals customer is unique. With your skills and knowledge, you can guide each one to the right products to meet their needs. You are all about customer experience.
As a Festive Rituals Advisor, you are part of our store team. You engage directly with our customers, listen, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. The above characteristics are what make you the ideal Festive Rituals Advisor.
You can give new meaning to the words 'aim big, act small' by:
- Working closely with your Store Manager and Assistant Store Manager to reach your goals and the Store targets.
- Interacting with customers and providing ‘Best in Class’ customer experience.
- Following Store safety procedures.
- Keeping the Store clean and tidy, so that our products are always presented according to Rituals standards.
In addition, you will become an expert in our Rituals products and treatments. You will enjoy plenty of opportunities to expand your knowledge and luxury retail skills through our various training programs, with many exciting opportunities to grow in your career.
This is you. High on energy, low on ego and with a little bit of humour. You are also ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our shops. In addition, as a Rituals Advisor you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel good.
And on top of that, you have:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Christmas Sales Advisor - Cheshire Oaks (8 - 16 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
We think you need these skills to ace Christmas Sales Advisor - Cheshire Oaks (8 - 16 hours)
How to prepare for a job interview at Rituals
✨Know Your Products
Before the interview, take some time to familiarise yourself with Rituals' product range. Understand the unique features and benefits of the products so you can confidently discuss how they meet customer needs. This knowledge will help you stand out as a candidate who is genuinely interested in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about specific situations where you turned a challenging interaction into a positive experience. This will demonstrate your ability to connect with customers and create memorable moments, which is key for a Festive Rituals Advisor.
✨Emphasise Teamwork
Since you'll be working closely with the Store Manager and Assistant Store Manager, highlight your teamwork skills during the interview. Share instances where you've collaborated effectively with colleagues to achieve goals or improve customer experiences. This shows that you're not just a lone wolf but a team player who contributes to the store's success.
✨Bring Your Energy and Humour
Rituals is looking for someone high on energy and low on ego, so let your personality shine through! Be enthusiastic about the role and don’t hesitate to inject a bit of humour into your conversation. This will help you connect with the interviewer and show that you embody the spirit of the brand.
